Shift Lead, Robotaxi Vehicle Operations
Atwater, CA - USA
Job Summary
At Zoox we have set the goal to provide our customers with the highest level of safety while using our fully autonomous vehicles. Vehicle Operators (VOs) at Zoox are at the forefront of turning our vision into reality. They ensure safety maintain vehicle readiness complete software and hardware tests and represent our brand as ambassadors to the public. You will work with a team of world-class engineers with diverse backgrounds such as robotics control and vehicle engineering to deliver the vehicle performance using virtual tools and taking on the Vehicle Operations Shift Lead role you will be the field expert for tools features and functions related to Vehicle Operator workflows coordinating and streamlining processes in support of Vehicle Operations at Zoox.
As a Vehicle Operations Shift Lead your role will be to lead a team of VOs in ensuring they understand and execute on both short and long term targets. You will be hands-on with your team working with & alongside them on a daily basis leading by example to ensure all software and hardware tests are executed to Zooxs high standards. As a Shift Lead you will be working closely with other leaders within the Vehicle Operations organization as well as assisting and interacting with multiple teams across the company including computer vision infrastructure sound design strategy vehicle engineering and go-to-market teams. You are a disciplined team player and believe in doing everything it takes to safely accomplish the mission.
Shift: Monday - Friday // 7am - 3:30pm
In this role you will:
- Support vehicle operators in day-to-day operations upholding a safety-centric inclusive and open-communication culture
- Complete all administrative tasks with regard to team management including but not limited to time sheet approval & schedule validation and written and oral performance feedback with direct reports at regular intervals
- Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zooxs overall goals
- Become a knowledge expert on Zooxs proprietary software related to Vehicle Operations and motivate and mentor direct reports to execute and deliver to Zooxs high standards
- Interact with contractors assigned to Zoox to answer questions provide information and ensure they understand and execute their job assignments
- Conduct testing 10 or more hours every week with a priority on safety to ensure that you stay up-to-date with the current state of Vehicle Operations
Qualifications
- 5 years of professional work experience in a cross-functional and product-based environment
- 2 years of supervisory experience
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Proven ability to problem solve and improve operational efficiency with a proactive mindset and resourcefulness
- Strong written and verbal communication skills to coordinate with team members and management and explain technical issues
- Excellent driving history
- Proactive mindset and resourcefulness
- Ability to work on-site at your assigned location for all scheduled shifts
Bonus Qualifications
- Bachelors degree
- Experience as an Instructor or Lead within an operations team or equivalent management or leadership experience
2 years of autonomous vehicle industry or operations experience
- 4 years of operations experience
Experience in leading or managing a highly cross-functional team
$36 - $50 an hour
Base Salary Range
There are three major components to compensation for this position: salary Amazon Restricted Stock Units (RSUs) and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling as well as positioning within a level is determined by a range of factors including but not limited to a candidates relevant years of experience domain knowledge and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave vacation bereavement) unpaid time off Zoox Stock Appreciation Rights Amazon RSUs health insurance long-term care insurance long-term and short-term disability insurance and life insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
About Company
We’re reinventing personal transportation—making the future safer, cleaner, and more enjoyable for everyone. This is on-demand autonomous ride-hailing.