NIGC Records Management Specialist 2

CFocus Softwareorporated

Job Location:

Washington, AR - USA

Monthly Salary: Not Disclosed

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

cFocus Software seeks a Records Management Specialist 2 to join our program supporting the National Indian Gaming Commission (NIGC). This position is remote. This position requires a Public Trust clearance.
Qualifications:

Active Public Trust clearance
B.S. Business Administration Computer Science Information Technology or a related field
4 years of experience in records management FOIA or information governance
Hands-on Salesforce CRM administration
Salesforce CRM certification or Information Governance Professional (IGP) certification
Knowledge of federal records management FOIA and Privacy Act requirements
Experience with Microsoft 365 (SharePoint Teams OneDrive)
Experience with Salesforce or similar CRM platforms
Familiarity with PowerShell scripting and automation
Strong attention to detail and organizational skills
Strong written communication and documentation skills
Experience supporting federal agencies or regulated environments
Knowledge of records retention schedules and compliance frameworks
Certifications in records management or information governance (e.g. CRM CIP)

Duties:

Perform records management activities according to Federal government privacy and legal requirements.
Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes.
Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies procedures and guidelines.
Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system.
Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms.
Manage SharePoint sites content and permissions.
Create and execute PowerShell scripts to produce reports and perform records management tasks.
Compile data for reports transcribe reports and maintain indexes.
Ensure that all work products are proofread and free of errors omissions and inconsistencies.

Required Experience:

Senior IC

Active Public Trust clearance
B.S. Business Administration Computer Science Information Technology or a related field
4 years of experience in records management FOIA or information governance
Hands-on Salesforce CRM administration
Salesforce CRM certification or Information Governance Professional (IGP) certification
Knowledge of federal records management FOIA and Privacy Act requirements
Experience with Microsoft 365 (SharePoint Teams OneDrive)
Experience with Salesforce or similar CRM platforms
Familiarity with PowerShell scripting and automation
Strong attention to detail and organizational skills
Strong written communication and documentation skills
Experience supporting federal agencies or regulated environments
Knowledge of records retention schedules and compliance frameworks
Certifications in records management or information governance (e.g. CRM CIP)

Duties:

Perform records management activities according to Federal government privacy and legal requirements.
Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes.
Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies procedures and guidelines.
Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system.
Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms.
Manage SharePoint sites content and permissions.
Create and execute PowerShell scripts to produce reports and perform records management tasks.
Compile data for reports transcribe reports and maintain indexes.
Ensure that all work products are proofread and free of errors omissions and inconsistencies.