Director of IT Field Support
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Job Location:
Independence, MO - USA
Monthly Salary:
$ 125000 - 155000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Im a recruiter. This service is free to you (the candidate). One of the companies I recruit for is looking to hire a:
Director of IT Field Support
$125000 to $155000 up to 10% bonus
20% overnight travel for first 6 months
10% overnight travel afterward
Independence Ohio
Company
25 days of PTO paid holidays
Medical dental vision insurance
401k including company matching
Solid leadership with core values
Established reputation major growth
Laid-back culture with open door policy
High visibility make a difference
Employe recognition and awards
Employee assistance program
Discounted child care
Role
Lead multiple dispersed teams
Oversee IT Field Support group
Travel to meet with managers / clients
Propose solutions to improve processes
Lead coach and mentor Field Support Managers
Develop KPIs for Managers to evaluate their teams
Build partnerships with vendors and hold them accountable
Ensure optimal IT support experience throughout all locations
Meet business timelines establish and measure required SLAs
Ensure solutions meet requirements for security portability and performance
Foster a culture of service excellence accountability and continuous improvement
Oversee performance management professional development and succession planning
Required
Ability totravel
Vendor management
Director titleor above
Charismatic leadership traits
Results oriented and goal driven
Managingmultiple teams simultaneously
Ability to think independently and contribute
Self-motivated and collaborative team player
Ability to successfully multitask and prioritize
Highly organized with attention to detail
Ability to pass background checks
Next step
Email your resume to for more information
Sean Zetts
Riverside Recruiting
Sr. Recruiter & President
Experience:
Director of IT Field Support
$125000 to $155000 up to 10% bonus
20% overnight travel for first 6 months
10% overnight travel afterward
Independence Ohio
Company
25 days of PTO paid holidays
Medical dental vision insurance
401k including company matching
Solid leadership with core values
Established reputation major growth
Laid-back culture with open door policy
High visibility make a difference
Employe recognition and awards
Employee assistance program
Discounted child care
Role
Lead multiple dispersed teams
Oversee IT Field Support group
Travel to meet with managers / clients
Propose solutions to improve processes
Lead coach and mentor Field Support Managers
Develop KPIs for Managers to evaluate their teams
Build partnerships with vendors and hold them accountable
Ensure optimal IT support experience throughout all locations
Meet business timelines establish and measure required SLAs
Ensure solutions meet requirements for security portability and performance
Foster a culture of service excellence accountability and continuous improvement
Oversee performance management professional development and succession planning
Required
Ability totravel
Vendor management
Director titleor above
Charismatic leadership traits
Results oriented and goal driven
Managingmultiple teams simultaneously
Ability to think independently and contribute
Self-motivated and collaborative team player
Ability to successfully multitask and prioritize
Highly organized with attention to detail
Ability to pass background checks
Next step
Email your resume to for more information
Sean Zetts
Riverside Recruiting
Sr. Recruiter & President
Experience:
Director
About Company
Expert IT Recruiter for Cleveland, Akron, Canton, Ohio.Architect, Engineer, Developer, Cloud, Software, Web, Virtualization, Network, CyberSecurity, ERP
