Staff Product Manager, Payments (Ledger & Payouts)

Want to help us help others Were hiring!

GoFundMe is the worlds most powerful community for good dedicated to helping people help each other. By uniting individuals and nonprofits in one place GoFundMe makes it easy and safe for people to ask for help and support causesfor themselves and each other. Together our community has raised more than $40 billion since 2010.

Were looking for a Staff Product Manager to lead our Payments Ledger & Payouts platformthe financial backbone of GoFundMe. This role sits at the intersection of financial infrastructure customer trust and global scaleowning the systems that track control and disburse billions of dollars across our platform.

You will define and drive the strategy for our unified ledger and funds-out ecosystem enabling faster more reliable payouts while unlocking new financial capabilities like wallets international disbursements and embedded financial products. Your work will directly impact trust reliability and the future of financial services at GoFundMe.

Candidates considered for this role will be located in the San Francisco Bay Area. There will be an in-office requirement of 3x a week.

What Youll Do

• Own the financial backbone of the platform
  Lead the vision and strategy for GoFundMes ledger and payouts infrastructure ensuring a complete accurate and auditable source of truth for all money movement across the ecosystemfrom donations to disbursements refunds and chargebacks.
• Build for scale reliability and global expansion
  Design and evolve systems that support multiple processors settlement models currencies and geographiesenabling seamless global payouts and expansion into new markets.
• Unlock new financial capabilities
  Drive platform investments that enable faster withdrawals international payouts wallets remittances and new payout methodscreating both improved user experiences and new revenue opportunities.
• Strengthen trust through financial accuracy and controls
  Partner closely with Risk Compliance Legal and Finance to ensure strong financial controls auditability and regulatory readinesswhile reducing failures delays and manual intervention in payout flows.
• Operate with end-to-end ownership
  Lead from problem definition through delivery optimization and scalebringing clarity to complex ambiguous problem spaces and driving disciplined execution across teams.
• Influence across the organization
  Collaborate across Payments Identity Risk and platform teams to align on strategy and dependenciesserving as a unifying voice across highly interconnected systems.
• Leverage data systems thinking and AI
  Use data experimentation and modern toolingincluding AIto accelerate decision-making improve system design and identify opportunities for optimization across the payments lifecycle.

Impact Youll Drive

• Improve payout success rates speed and reliability at scale
• Enable new financial products and revenue streams through modern infrastructure
• Reduce operational complexity and manual intervention across payments workflows
• Support international expansion with flexible scalable systems
• Strengthen user trust through accurate transparent and auditable financial systems

The ledger and payouts platform is foundational to GoFundMes futurefrom powering todays donation flows to enabling tomorrows wallets and embedded financial services.

You might thrive in this role if you:

• Bring 8 years of product management experience including ownership of complex platform or infrastructure products
• Have deep experience in payments fintech or financial systems (e.g. ledgers payouts settlement reconciliation)
• Think in systemsable to connect technical architecture with user and business outcomes
• Are comfortable operating in highly ambiguous high-stakes environments with significant cross-team dependencies
• Excel at influencing across Engineering Finance Risk Compliance and Legal without direct authority
• Are highly analytical and use data to inform decisions define success and drive outcomes
• Are AI Powered and actively use AI tools to accelerate work across the product development lifecycle - from discovery and synthesis to PRDs experimentation and iteration
• Leverage tools like Cursor and other AI-assisted workflows to improve speed clarity
• Care deeply about trust accuracy and building reliable systems that operate at scale

What You Bring

• Proven track record of defining and scaling platform products or financial infrastructure with measurable impact
• Strong understanding of money movement payment systems or financial controls (e.g. pay-ins payouts processors reconciliation or compliance)
• Ability to work closely with engineering teams on complex distributed systems
• Strategic thinking paired with strong executionable to translate vision into clear plans and outcomes
• Exceptional communication skills with the ability to align teams and influence senior stakeholders
• Comfort balancing customer needs technical constraints and business goals in decision-making
• Hands-on experience using data and modern tooling (including AI) to improve speed and quality across the product lifecycle

Nice to Have

• Experience building or scaling ledger systems or financial accounting platforms
• Background in global payments marketplaces or multi-sided platforms
• Familiarity with regulatory and compliance frameworks in fintech
• MBA or technical degree

Why youll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse passionate and talented team in a fast-paced forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work family planning along with generous parental leave flexible time-off policies and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning development and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity equity and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values:impatient to be greatfind a wayearn trust every dayfueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race color religion ethnicity nationality or national origin sex sexual orientation gender gender identity or expression pregnancy status marital status age medical condition mental or physical disability or military or veteran status.

The total annual salary for this full-time position is $181000- $240000 equity benefits. The company also offers equity and other benefits to employees including healthcare dental vision life insurance and 401(k) saving addition to this wage there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills experience education or training. Your recruiter can share more about thespecific total compensation packagebased on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process please contact us at.

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Learn more about GoFundMe:

Were proud to partner an independent public charity to extend the reach and impact of our generous community while helping drive critical social change. You can learn more about activities and impact in theirFY 25 annual report.

Ourannual Year in Help reportreflects our communitys impact in advancing our mission of helping people help each other.

For recent company news and announcements visit ourNewsroom.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT) as defined by New York City Local Law 144. As part of the hiring process we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience technical skills education and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMes Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation please contact .