German-Speaking Customer Support Agent

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profile Job Location:

Bucharest - Romania

profile Monthly Salary: € 1300 - 1530
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

  • Location: Remote (Must be located in Greece)
  • Relocation Package: Relocation Support for Work-Permitted Candidates
  • Job Type: Full-time Rotating Shifts (08:0000:00)
  • Compensation: 1300 gross/month bonus

How to Apply

Send your CV to or Use Application Form

We are hiring German-speaking Customer Support Agents to join a global travel technology leader powering millions of travel experiences worldwide.

In this role you will support customers and partners of helping resolve booking inquiries payment issues account questions and reservation changes while delivering a high-quality customer experience.

If you enjoy problem-solving communication and working in an international environment this role offers a strong entry point into the global travel and tech ecosystem.

What Youll Do

  • Provide customer support via phone email and messaging in German and English
  • Assist customers with reservations cancellations and booking modifications
  • Handle payment issues refunds and account inquiries
  • Support partners with extranet account questions and review management
  • Deliver accurate timely and professional solutions to customer requests
  • Maintain a high level of service quality and customer satisfaction

What Were Looking For

  • German C1 level (or higher)
  • English B2 level or higher
  • Strong written and verbal communication skills
  • Good PC skills and ability to work across multiple systems
  • Ability to multitask in a fast-paced environment
  • Customer-focused mindset and strong problem-solving ability

Previous experience in customer service hospitality or contact centers is a plus but not mandatory.

What Youll Get

  • 1300 gross monthly salary
  • Performance bonus up to 10%
  • Edenred meal allowance up to 100/month
  • 3-week professional training program
  • Work for one of the worlds leading travel platforms
  • Relocation support available for Work-Permitted Candidates
  • Remote work model from Greece

Why This Role

  • Work with a global brand used by millions of travelers
  • Build experience in international customer operations
  • Gain exposure to travel tech and digital platforms
  • Join a multicultural environment with career growth opportunities

If you speak German and enjoy helping people solve problems this is your opportunity to start or grow your international career in customer experience...

Apply now and become part of a global team shaping travel experiences worldwide...

Location: Remote (Must be located in Greece)Relocation Package: Relocation Support for Work-Permitted CandidatesJob Type: Full-time Rotating Shifts (08:0000:00)Compensation: 1300 gross/month bonus How to Apply Send your CV to or Use Application Form We are hiring German-speaking Customer Support...
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