Senior Manager, Information Technology & Data Management
Job Summary
Position:Senior Manager Information Technology & Data Management
Department:IT and Operations
Reports to:Reports to the Chief Financial Officer.
Location:The Lung Health Foundation is based in Toronto and operates in a hybrid model
in which staff are required to work at the office a minimum of two days each
week with occasional travel within Ontario and across Canada as required.
Salary range: $85000 - $95000
Vacancy: This position will fill a vacancy.
ABOUT THE LUNG HEALTH FOUNDATION
Imagine a future where people living with lung cancer have a fighting chance. Where no one loses a loved one to asthma. Where people with chronic obstructive pulmonary disease (COPD) live life to the fullest. Where older adults maintain their independence. And where future generations are spared the debilitating effects of lung disease.
At the Lung Health Foundation (LHF) were committed to making that future a realitystarting now.
Our Mission
We work to improve the lung health of Canadians through:
Groundbreaking research
Policy and practice change
Urgently needed programs and support
Public education on critical lung health issues
At the core of our mission Helping those impacted by lung disease.
POSITION OVERVIEW
The Senior Manager Information Technology and Data Management is a strategic and hands-on leader who oversees and strengthens the Lung Health Foundations technology and data environment as it evolves to meet growing operational programmatic and reporting needs.
Canada currently faces a gap in comprehensive and accessible lung health data. As part of the Lung Health Foundations 10-year strategy to become a national leader and trusted source for lung health data and research this role will be instrumental in building the organizations central data hub. This includes designing the frameworks and infrastructure required to collect integrate manage and responsibly share lung health data across research institutes government partners and other stakeholders.
As the organization begins to systematically collect and use data from its programs partners and audiences this role will support the development of strong data governance practices and secure analytics capabilities aligned with organizational priorities.
The Senior Manager ensures that technology and data practices effectively support the organizations mission and long-term strategic goals. They will lead IT operations guide data governance advance the development of the data hub and promote a culture of data informed decision making across the will lead IT operations guide data governance advance the development of the data hub and promote a culture of datainformed decisionmaking across the organization.
RESPONSIBILITIES
Overview of Vendor Relationship (BIT)
The Senior Manager IT & Data Management works alongside our managed service provider (BIT) who is responsible for technical onboarding Microsoft 365 setup end user help desk support device configuration basic hardware troubleshooting and management of LHFs phone system.
This role complements BITs services by overseeing LHFs internal systems data governance cybersecurity practices Salesforce access IT policy oversight and leading the strategic development of our technology and data environment including the data hub.
Data Hub Creation & Data Management
- Lead the development of LHFs central data hub including participating in the selection of a new external vendor and working with them to build the infrastructure integrations and systems required to align with LHFs 10year data strategy.
- Oversee the collection management and integration of lung health data from internal programs research institutes government partners and other stakeholders.
- Execute data-sharing agreements with research institutes government bodies and other partners in partnership with ELT.
- Manage organizational data systems including CRMs client databases donor systems and all software platforms used across the organization.
- Lead the design development and ongoing maintenance of organizational dashboards and reporting tools through Salesforce partnering with internal teams (Programs Research Fundraising MarComm Finance) to ensure analytics effectively support decision-making and demonstrate impact.
- Build models forecasts and performance metrics to guide longterm planning and strategic initiatives. Support the automation of data workflows and optimize data management processes to improve efficiency and reduce manual effort.
IT Operations & Infrastructure Management
- Oversee the vendor for the maintenance performance and security of all hardware software networks and cloud services.
- Coordinate with BIT on technical onboarding user account setup device configuration and ongoing IT support needs.
- Maintain internal IT documentation asset tracking and inventory management processes. Manage vendor relationships contracts and service-level agreements for systems supporting IT and data operations (including BIT).
- Ensure reliable secure and cost-effective IT operations including device management telephony and coordination with BITs help desk and systems support.
Technology Leadership & Strategy
- Develop and execute an organization-wide IT strategy aligned with mission program goals and operational priorities.
- Assess emerging technologies and recommend improvements for efficiency service delivery and impact measurement.
- Lead planning for digital transformation major system upgrades and long-term infrastructure needs.
Cybersecurity Privacy & Risk Management
- Oversee IT security protocols disaster recovery and business continuity planning in collaboration with vendor (BIT).
- Ensure LHF compliance with health data privacy laws and nonprofit regulatory requirements.
- Conduct regular vulnerability assessments and lead cybersecurity awareness training across the organization.
Team Leadership & Collaboration
- Supervise IT staff consultants and contractors; foster an inclusive service-oriented culture.
- Partner with teams across the organization to improve digital literacy and data fluency.
- Serve as a strategic advisor to leadership on technology and data implications.
Budgeting & Resource Management
- Develop and manage the IT and data operations budget.
- Optimize costs through strategic procurement vendor negotiation and lifecycle planning.
- Identify opportunities for IT-related grant funding or donated technology solutions.
QUALIFICATIONS
Education & Experience
- Bachelors degree in Information Technology Computer Science Data Management or related field (Masters degree preferred).
- 7 years of progressive IT leadership experience preferably in a nonprofit or mission-driven organization but not required.
- Experience establishing and/or managing data systems that include top level data governance (health privacy or other restrictions) such as CRM platforms donor databases research data or client services systems
- Demonstrated experience with cloud environments cybersecurity frameworks and enterprise applications.
Technical Skills
- Strong knowledge of network administration cloud platforms (Microsoft 365 AWS) and enterprise security practices.
- Proficiency in data management SQL databases analytics tools and data governance frameworks.
- Familiarity with API integrations automation tools and low-code/no-code platforms.
- Essential expertise in Salesforce administration configuration and robust business reporting including managing data structures workflows integrations and user roles.
- Knowledge of PHIPPA (Personal Health Information) and data systems that support privacy requirements.
Leadership & Interpersonal Skills
- Excellent communication and stakeholder engagement skills.
- Ability to translate technical concepts for non-technical audiences.
- Commitment to collaboration equity and supporting mission-driven work.
- Proven ability to lead teams manage projects and deliver results in a dynamic environment.
- Growth mindset.
TRAITS AND SKILLS
The ideal candidate will be:
- Comfortable navigating change and ambiguity
- Diligent organized and solutions-focused
- Coachable and committed to continuous learning
- A clear and effective communicator
- Supportive and collaborative
- Driven by principles of equity inclusion and respect
OUR VALUES
We are looking for individuals who:
- Lead with courage and passion
- Embrace collaboration and teamwork
- Are adaptable and forward-thinking
- Act with integrity and accountability
- Are committed to the communities we serve
WHY THE LUNG HEALTH FOUNDATION
We offer more than just a jobwe offer a mission-driven environment where your work truly matters. At LHF youll find:
- A collaborative creative and supportive team
- A healthy worklife balance supported by a 35hour workweek
- Flexible hybrid work arrangements including the ability to work remotely from almost anywhere for up to two weeks per year.
- A designated weekly Community Day when all staff work onsite to support collaboration.
- A robust benefits package with 50% employerpaid premiums (beginning after 3 months of employment).
- RRSP matching up to 5% (beginning after 12 months of employment).
- 15 days of paid vacation plus:
- A Summer Fridays initiative offering a ½day schedule during the summer months from end of May to end of August.
- Office closure over the winter holiday period.
- Opportunities for personal and professional growth
The Lung Health Foundation is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such we will make accommodations available to applicants with disabilities upon request during the recruitment process.
The Lung Health Foundation is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour religion or belief national social or ethnic origin sex (including pregnancy) age sexual orientation gender identity and/or expression marital civil union or domestic partnership status family or parental status or any other status protected by the laws or regulations in the province where we operate. At the Lung Health Foundation we value the insights and innovation that diverse and inclusive teams bring to work.
LHFs hiring process is humanled and we do not use AI to screen candidates.
Required Experience:
Senior Manager
About Company
The Lung Health Foundation ends gaps in the prevention, diagnosis, and care of lung diseases like lung cancer, COPD, and asthma.