Personal Injury Manager Reductions

Pay: $85000.00 - $125000.00 per year

Why This Is a Great Opportunity

• Step into a high-impact leadership role at a growing plaintiff-side personal injury firm where your work directly affects client outcomes
• Lead and improve a critical post-settlement department with real influence over performance process and team success
• Join a firm that values accountability service and operational excellence in a fast-paced team-oriented environment
• Strong compensation with room for growth for the right legal operations leader
• Opportunity to build structure drive KPI performance and make a visible difference every day

Location: This is a fully on-site opportunity at our Miami Lakes office Monday through Friday.

Note: Must have legal experience bilingual English/Spanish fluency and true people management experience including KPI ownership coaching and accountability.

About Us

We are a fast-growing values-driven law firm committed to delivering exceptional results and service for our clients. Our team believes in accountability leadership compassion and continuous improvement and we are looking for professionals who want to grow while making a meaningful impact. Confidential Employer.

Job Description

• Lead coach and manage the Reductions team to hit departmental performance goals
• Oversee post-settlement workflows involving medical bills liens negotiations and case closings
• Monitor KPIs tied to turnaround times deposits closing statements and client experience
• Analyze workflows and identify bottlenecks delays and process gaps
• Implement process improvements using data automation and quality control measures
• Partner with internal teams to ensure smooth handoffs and strong cross-functional coordination
• Develop and maintain SOPs to improve consistency efficiency and compliance
• Guide team members in negotiating reductions with providers hospitals and insurance parties
• Review documentation communication logs and follow-up activity for quality and accuracy
• Provide ongoing coaching hold one-on-ones and reinforce accountability across the team
• Support a high-service client experience through timely communication and professionalism

Qualifications

• 5 years of experience in legal operations operations management financial negotiation or another high-volume process-driven environment
• Experience managing teams of 10 employees in a performance-based setting
• Strong track record of KPI ownership process improvement and team leadership
• Legal industry experience required
• Personal injury experience strongly preferred
• Proficiency with Litify Salesforce Excel or similar reporting tools
• Strong negotiation analytical and communication skills
• Bilingual English/Spanish required

Why You Will Love Working Here

• Your work will have direct visibility and impact across a key department
• You will join a collaborative high-accountability culture that values strong leadership
• This is a chance to help shape systems improve results and elevate team performance
• The firm offers meaningful growth potential for professionals who can lead and execute
• You will be part of a mission-driven environment where service and results both matter

JPC-905

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Requirements: Must-haves: 1 yr legal experience 5 years of experience in legal operations or process-driven management. Must be bilingual Spanish.

• Nice to haves:

• Additional context: Relocation- No. Packages - No

• Salary Bands:

  • 5 to 7 years: $85000 to $100000

  • 8 to 10 years: $100000 to $115000

  • 10 years: $115000 to $125000

Submission Email: Name / Nayma: ;

Quick Recruiter Reference

On-site Miami Lakes legal ops manager role leading the PI reductions department. Needs real people leadership KPI ownership and process improvement experience. Legal background required PI strongly preferred bilingual Spanish required.

Recruiters Submission: To submit cancel - Personal Injury Manager - Reductions - Ward Law Group - JPC 905 - Source

*New Job Order Alert*

Client job title: Personal Injury Manager - Reductions

Location: Miami Lakes FL

On-site hybrid remote: On-site

Experience: 5

Good fit job titles/keywords for candidates: Reductions Manager Legal Operations Manager PI Operations Manager Settlement Manager Post Settlement Manager Lien Resolution Manager Personal Injury Manager Legal Department Manager.

# of hires needed: 1

Open or not to recruiters on TE: NO

Job posting strategy (bottom of package details): 5 yrs legal ops. Weird role idk next to miami