Engineer Analyst

Job Description:

Job Title Engineer

Corporate Title Analyst

Location Cary NC

Who we are

In short an essential part of Deutsche Banks technology solution developing applications for key business areas.

Our Technologists drive Cloud Cyber and business technology strategy while transforming it within a robust hands-on engineering culture. Learning is a key element of our people strategy and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century Deutsche Bank opened its US technology center in Cary North Carolina in 2009. Learn more about us here.

Overview

As an Analyst within the Accounting Revenue technology team you will support applications and data platforms that underpin revenue processing and reporting. You will work with technology and finance partners to ensure systems operate reliably integrations function as expected and reporting data is accurate. This role focuses on production support monitoring incident resolution and operational stability within a regulated environment.

What We Offer You

• A diverse and inclusive environment that embraces change innovation and collaboration

• A hybrid working model allowing for in-office / work from home flexibility generous vacation personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits retirement savings plans parental leave and family building benefits

• Educational resources matching gift and volunteer programs

What Youll Do

• Support the production platform carrying out monitoring and remediation of issues and specific maintenance tasks as per the run book procedures

• As a Site Reliability Engineer you are expected to carry out deep technical analysis of the production to identify performance stability and resilience enhancements

• Prioritize and diagnose incidents according to agreed procedures investigate causes of incidents seek resolution and facilitate recovery

• Drive automation initiatives to reduce manual effort and continuously improve the production support environment

• Serve as DevOps Lead work closely with the Change team in driving and embedding the production readiness controls (as part of the Software Delivery Lifecycle)
  

Skills Youll Need

• Bachelors degree in computer science or equivalent experience with strong troubleshooting and collaboration in a mixed team

• Experience in controlled production environments with strong knowledge of ITIL practices global service operations and financial technology or client facing support functions

• Technical proficiency in UNIX/Linux Solaris Java J2EE Python PowerShell Structured Query Language (SQL) scripting databases (Oracle/MSSQL) debugging across infrastructure components and cloud technologies (Global Control Programme (GCP) preferred)

• Hands on background in Site Reliability Engineering including building SLI/SLOs and working with monitoring and scheduling tools such as Geneos Splunk Grafana New Relic and Control M as well as microservices Application Programming Interface (APIs) Continuous Integration/Continuous Deployment (or Development) (CI/CD) pipelines and container platforms (OpenShift/Kubernetes)

• Ability to leverage or understand the potential of AI and Large Language Models in production environment is a plus
  

Skills That Will Help You Excel

• Understanding of Site Reliability Engineering principles and Automation first mindset with a focus on reliability and service improvement

• Experience in controlled production environments with strong knowledge of ITIL practices global service operations and financial technology domain or client facing support functions

• Excellent communication skills both written and spoken

• Ability to work in a fast-paced environment with competing and alternating priorities (with a constant focus on delivery)

• Strong analytical troubleshooting and problem-solving skills.

Expectations

It is the Banks expectation that employees hired into this role will work in the office in accordance with the Banks hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Cary is $70000 to $110500. Actual salaries may be based on a number of factors including but not limited to a candidates skill set experience education work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank we recognize that our benefit programs have a profound impact on our colleagues. Thats why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves at every stage of life. We provide access to physical emotional and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Banks California Privacy Notice please email.

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We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly thinking commercially taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or other characteristics protected by law. Click these links to viewDeutsche Banks Equal Opportunity Policy Statementand the following notices:EEOC Know Your Rights;Employee Rights and Responsibilities under the Family and Medical Leave Act; andEmployee Polygraph Protection Act.