Shift Leader The Ups Store
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Job Location:
Garden City, GA - USA
Hourly Salary:
$ 18 - 22
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Shift Leader The UPS Store (Multiple Long Island Locations)
Location:Long Island NY
Job Type:Full-Time / Part-Time
Compensation:$18$22/hour (based on experience) performance incentives
About Us
We are a multi-location operator of The UPS Store with a strong focus onteam development customer experience and operational excellence. Our stores provide shipping packing printing and mailbox services and we take pride in delivering a high-level experience to every customer.
We are looking for aShift Leaderwho can take ownership of daily operations support team members and drive results on the floor.
Position Overview
The Shift Leader is responsible forrunning the shift ensuring smooth store operations and delivering an exceptional customer experience. This role is a key leadership position with growth potential into higher management.
Key Responsibilities
- Lead and manage daily store operations during assigned shifts
- Provide hands-on support at the counter (shipping packing printing Amazon returns etc.)
- Ensure all customers are greeted and serviced with urgency and professionalism
- Coach and support team members to improve performance and consistency
- Maintain store standards (cleanliness organization inventory levels)
- Ensure compliance with company procedures and operational policies
- Handle customer issues and resolve concerns effectively
- Support sales goals by promoting services (packing printing mailboxes etc.)
- Assist with opening/closing procedures and cash handling
What Were Looking For
- Previous retail customer service or leadership experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Leadership mindset takes ownership and leads by example
- Reliable punctual and accountable
- Comfortable using computers and learning POS systems
- Willingness to work weekends as needed
Why Join Us
- Clear path for growth intoStore Manager or Unit Manager roles
- Performance-based incentives and recognition programs
- Structured training and ongoing development
- Team-oriented fast-paced work environment
- Opportunity to be part of a growing multi-location operation
Schedule
- Flexible scheduling available
- Weekend availability required
About Company
This position is for the retail location of The UPS Store - not the warehouse or corporate. The Retail Store Manager is responsible for the day-to-day operation...
