Event & Lifestyle Coordinator Destinations Pueblo

ABOUT GREYSTAR

Greystar is a leading fully integrated global real estate platform offering expertise in property management investment management development and construction services in institutional-quality rental housing. Headquartered in Charleston South Carolina Greystar manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America Europe South America and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States managing overunits/beds globally. Across its platforms Greystar has nearly $79 billion of assets under management including over $35 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more visit .

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

1. Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed

2. Answers phone calls routes all calls to the appropriate team member for assistance and assists with completed service request call backs as necessary.

3. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.

4. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.

5. Ensures all amenities are in tour condition and prepared for resident use.

6. Utilizes amenity space to develop and execute innovative creative and dynamic events services and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.

7. Keeps detailed information on local area restaurants shops delivery places and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.

8. Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events programs services and initiatives.

9. Creates and produces the monthly calendar newsletter and flyers with activities and events. Monitors and submits items for Resident Portal postings.

10. Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.

11. Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

In addition the following key responsibilities are also required:

1. Performs all sales and leasing activities to achieve the propertys revenue and occupancy goals by greeting and qualifying prospects conducting property tours and showing apartments continuing the relationship with prospects processing applications credit screening and criminal background checks preparing the lease and move-in package and ensuring a smooth resident move-in and lease signing.
2. Collects all pertinent information from prospective residents at move-in and records as appropriate.
3. Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the communitys occupancy market rent and sales results develops and implements short- and long-term marketing plans and goals to sustain occupancy and follows the propertys established policies related to concessions specials and other programs to boost occupancy.
4. Designs and executes marketing activities and events to create and drive traffic to the property including implementing resident referral and employer outreach programs using internet marketing tools and following other property-specific marketing plans drives and special programs.
5. Uses the on-site property management software application to track apartment availability record traffic and leasing activities manage resident and prospect data capture critical demographic and other information about existing and future residents and review and analyze data.
6. Ensures that the property and show units meet the Companys standards for show quality by daily inspecting the tour path and show ready units communicating maintenance and upkeep needs to the propertys maintenance team members merchandising and ensuring a physically appealing show unit and/or model and amenities and preparing the leasing office for daily leasing activities.

7. Follows-up with prospects and new residents within 24 hours to ensure satisfaction by sending e-mail thank-you notes and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Documents all follow up and classes leads during the lifecycle of the sales process.
8. Executes and performs activities in support of the propertys lease renewal program by preparing lease renewal letters and packages for residents meeting with and contacting renewing residents in advance of move-out dates and ensuring that lease renewal documents are signed and implemented on time following the AA renewal playbook.
9. Responds quickly and courteously to resident and client/owner concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
10. Demonstrates customer services skills by treating residents prospects guests and others with respect answering questions and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name.

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The hourly rate for this position is $19-$20 per hour.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements prior experience current skills and geographical location.

• Corporate Positions:Inaddition to the base salary this role may be eligible to participateina quarterly or annual bonus program based onindividual and company performance.

• Onsite Property Positions:Inaddition to the base salary this role may be eligible to participatein weekly monthly and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical Dental Vision and Disability & Lifeinsurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation 4 personal days 10 sick days and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness Accident HospitalIndemnity PetInsurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles compensation and benefits may vary from the listedinformation above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging and all communication will come from official Greystar email addresses (@). If you receive suspicious requests please report them immediately to