Hiring Event 49 2026- Front Office Specialist Training Provided!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision advance eye care and improve lives. Based in St. Louis Missouri over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets providing services that span the eye care continuum. For more information visit.

Clarkson Eyecare Hiring Event
Hiring for Front Office Specialist
Training Provided No medical/eyecare experience required!
Pay: $16-17 per hour with commission/bonus

Hiring Event Date: April 9th 2026
Time: 3:00pm-6:00pm
Address: Clarkson Eyecare Corporate - 15933 Clayton Rd # 210 Ballwin MO 63011

Locations: We have several locations within St. Louis; St. Louis City South County West County Fenton Arnold Kirkwood Chesterfield Creve Coeur Ballwin St. Charles St. Peters OFallon Florissant Illinois cities
During your interview we will review the closest location for you!

Perks:

• Full Benefits Package - Medical Vision Dental and Life Insurance
• 401k Employer Matching
• Paid Time Off and Paid Holidays
• Competitive Base Pay Bonus
• Optical Education Reimbursement
• Paid Maternity Leave

Hours:

• Full Time
• Monday-Friday 8am-7pm Saturday 8am-1pm
  • You will not work all of these hours but you must have open availability to work any shift within these hours.

SECTION 1: Job Summary

A Front Office Specialist is trained to act as the first point of contact setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

SECTION 2: Duties and Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
• Provide exceptional customer service during every patient encounter (in person or via phone).
• Display a professional attitude greet patients promptly with a smile and thank them when they leave.
• Answer phones (both external and internal); assure prompt courteous service at all times.
• Practice urgency at all times with consideration to the patients time as well as doctors time and schedule.
• Double check insurance authorizations to ensure completion and build accurate flow sheets.
• Knowledge of common fees charged for common visits.
• Check out patients and collect correct payments according to procedures.
• Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
• Complete daily reconciliations / close day / countdown cash drawer.
• Comply with all company policies and procedures including HIPAA.
• General office duties and cleaning to be assigned by manager.

SECTION 3: Patient Population Served

• Front Office Specialist will work with team members and patients of all ages races and genders.

SECTION 4: Education Licensure & Certification Requirements

• High School Diploma or GED

SECTION 5: Experience Requirements

• Industry related experience preferred.
• Favorable result on background check as required by state.

SECTION 6: Knowledge Skills and Abilities Requirements

• Professional in appearance and actions
• Logical and Critical thinking skills
• Customer-focused with excellent written listening and verbal communication skills
• Enjoys learning new technologies and systems
• Detail oriented professional attitude reliable
• Exhibits a positive attitude and is flexible in accepting work assignments and priorities
• Meets attendance and tardiness expectations outlined in policy
• Ability to work various days and hours as needed by the business
• Ability to follow or provide verbal and written instructions with excellent grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service functional and team mate support
• Able to communicate effectively in English both verbally and in writing
• Ability for basic to intermediate problem solving including mathematics
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel Word and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 7: Supervisory Responsibilities:

• There are no supervisory responsibilities for this position.

SECTION 8: PHYSICAL DEMANDS:

Indicate the amount of time spent for each activity required as it relates to the essential functions.

Location: Work takes place in a normal office/clinical environment. At times travel to other locations may be necessary to fulfill essential duties and responsibilities of the job. Thus those needing to travel for work must have access to dependable transportation and driving record must meet company liability carrier standards.

Exposure: Works in normal office environment during normal business hours. May be exposed to blood or bodily fluids. May also be exposed to various cleaning supplies.

Equipment:The equipment typically used in this position is a computer fax copier printer scanner and telephone. Must have good working knowledge of Microsoft applications. Other equipment may be used as needed. May use Oprometric equipment/devices per sub-specialty requirement such as lensometer; keratometer; phoropter; visual acuity measuring; retinal camera; corneal topography unit; retinoscope. Personal Protective Equipment (PPE) follows standard precautions using personal protective equipment.

If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin and veteran or disability status.