Sales Team Lead

Sales Team Lead

Location: Lekki Lagos Nigeria
Industry: Telecommunications / Internet Service Provider (ISP)
Employment Type: Full-Time (Onsite)
Experience Level: Minimum of 5 Years
Salary:Monthly (Net)

Job Summary

The Sales Team Lead will be responsible for driving revenue growth leading a high-performing sales team and ensuring the effective execution of sales strategies within a fast-paced telecom/ISP environment.

The role requires a results-driven professional with strong leadership capability deep understanding of B2B and retail broadband sales and the ability to manage pipelines close high-value deals and deliver exceptional customer experience.

Key Responsibilities

1. Revenue & Target Achievement

• Drive the sales team to consistently meet and exceed monthly quarterly and annual revenue targets.
• Monitor sales pipeline conversion rates and revenue performance across all channels.
• Identify new revenue opportunities and expand market penetration within assigned territory.

2. Team Leadership & Performance Management

• Lead supervise and mentor Sales Executives to improve productivity and sales effectiveness.
• Conduct regular one-on-one meetings coaching sessions and performance evaluations.
• Enforce accountability discipline and adherence to sales processes.
• Provide field supervision and hands-on support to drive deal closures.

3. Sales Strategy Execution

• Implement company sales strategies and ensure alignment at the operational level.
• Identify and prioritize high-value prospects such as corporate clients estates SMEs and high-bandwidth users.
• Guide the team in prospecting lead generation and market penetration strategies.

4. Client Relationship & Escalation Management

• Support the team in closing key and high-value deals.
• Build and maintain strong relationships with strategic clients and stakeholders.
• Manage customer escalations professionally ensuring quick resolution and brand protection.
• Ensure seamless customer journey from acquisition to service deployment.

5. Reporting & Performance Analytics

• Track daily and weekly sales activities including leads PIF submissions follow-ups installations and revenue generation.
• Analyze sales data to identify performance gaps and implement corrective actions.
• Prepare and present timely and accurate reports to senior management.

6. Compliance & Process Adherence

• Ensure strict compliance with company policies SLAs pricing structures and approval workflows.
• Monitor proper documentation contract closure and timely installation processes.
• Ensure alignment with billing cycles and operational procedures.

7. Training & Value Proposition Reinforcement

• Continuously train the sales team on product offerings and key value propositions such as:
  • Network reliability and uptime guarantees
  • Dual-link redundancy solutions
  • Proximity to data centers
  • Cost-effective service packages
• Strengthen team capabilities in objection handling negotiation and closing techniques.

Required Qualifications & Experience

• Bachelors degree in Business Administration Marketing Communications or related discipline.
• Minimum of 5 years sales experience in telecommunications ISP or related technology-driven industry.
• At least 2 years in a supervisory or team leadership role.
• Proven track record of meeting or exceeding sales targets.
• Strong experience in B2B enterprise and/or retail broadband sales.

Core Competencies

• Strong leadership and team management skills
• Excellent sales negotiation and closing abilities
• Data-driven decision-making and analytical skills
• Strong communication and interpersonal skills
• Customer-centric mindset with strong problem-solving ability
• High level of accountability and performance orientation

Preferred Skills

• Experience selling fiber broadband enterprise connectivity or ISP solutions
• Knowledge of telecom infrastructure and service delivery processes
• Familiarity with CRM tools and sales tracking systems

How to Apply

Interested and qualified candidates should send their CV to:

Subject Line: Sales Team Lead Lekki