Danish-speaking Customer Service
Share
Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
We are hiring Danish/Norwegian/Swedish/Finnish-speaking candidates for Customer Service roles in Lisbon.
Location: Lisbon Portugal
Work model: On-site
Start dates: 27/04/2026 08/05/2026 18/05/2026 or 29/05/2026
Your Role
- Provide outstanding support to users via phone chat email and social media
- Assist customers with account setup login issues and subscription management
- Troubleshoot streaming app and technical problems
- Guide users on payment queries and service changes (pause cancel renewals)
- Maintain detailed and accurate customer records
- Report trends and customer feedback to help improve the service
Your Qualifications
- Speak Danish/Norwegian/Swedish/Finnish fluently (C2 level) and have a good command of English (B2 level)
- Have strong communication and active listening skills
- Are customer-oriented and empathetic
- Are adaptable and can work well under pressure
- Have experience in customer service (preferred not required)
- Are flexible with rotating shifts and weekend work
The Offer
- Join a collaborative and inclusive international team in Lisbon
- Full training provided plus opportunities for continuous development
- Work in a modern multicultural office environment
- Enjoy a performance-based bonus structure
- Access to private health insurance meal allowance and other benefits
- Relocation support may be available for candidates from abroad
- Long-term career growth with clear development pathways
