Radiology Operations & Education Program Lead

At Sage Veterinary Imaging we help pets get answers through advanced human-quality diagnostic imaging. Our work changes outcomes.

Job Introduction/Scope

Reporting to the Director of Radiology and Education this role serves as the central operational lead responsible for driving execution program coordination and complex scheduling across clinical education and teleradiology functions. The position combines strategic support with hands-on operational ownership ensuring alignment across initiatives visibility into performance metrics and seamless coordination of programs and workflows.

The ideal candidate is a highly organized analytical operator who thrives in a fast-paced environment brings structure to complexity and effectively translates strategic priorities into execution. You enjoy untangling complex problems spotting patterns others might miss and building systems that make things run more smoothly. If youre someone who likes solving puzzles optimizing workflows and bringing order to moving parts youll find this role both challenging and rewarding.

Job Duties

Scheduling & Program Coordination

• Manage scheduling across three imaging centers ensuring appropriate coverage for DVMs and radiologists
• Oversee teleradiology scheduling to ensure efficient case distribution and workflow continuity
• Develop and maintain teaching schedules for residents and faculty radiologists
• Coordinate and facilitate new SVI-resident onboarding
• Organize and coordinate recurring academic activities (rounds KCC book/journal club etc.)
• Track and manage resident training hours and documentation in collaboration with the Residency Director

Client Onboarding & Support (Teleradiology)

• Lead onboarding and orientation for new teleradiology clients
• Provide guidance on workflows systems and expectations
• Serve as a point of contact for information onboarding-related questions and support

Education Program Administration (Sage Veterinary Academy)

• Manage learner enrollment across self-directed and guided training programs
• Monitor learner progress engagement and completion metrics
• Generate and maintain training reports for internal stakeholders
• Own learner experience through communication tracking and issue resolution

Learning Management System (LMS) Support

• Update and maintain LMS content under the direction of the Director of Education
• Upload organize and quality-check educational materials (courses modules assets)
• Ensure accuracy consistency and usability of learning content

Radiologist Onboarding Support (Radiology)

• Maintain recruitment databases etc. for recruitment
• Prepare/update materials in support of the onboarding and orientation of new radiologists (in-house and teleradiology)
• Track the radiologist lifecycle and support the Director in managing key milestones

How This Role Operates

• Thrives in a logical analytical and highly structured work environment bringing clarity to complexity and order to moving parts
• Comfortable operating in a team that values direct communication efficiency and getting to the point
• Able to collaborate with independent autonomous thinkers while keeping workstreams aligned and moving forward
• Balances strategic long-term planning with hands-on day-to-day execution
• Receptive to and motivated by direct data-driven feedback using it to continuously improve systems and outcomes
• Acts as an execution-focused partner to a strategic leader helping translate vision into action and ideas into reality
• Enjoys solving operational puzzles spotting inefficiencies and building better ways of working

Must-Have Skills

• Complex Scheduling & Resource Coordination
• Workflow Coordination & Optimization
• Program & Project Coordination
• Operational Ownership & Execution
• Prioritization & Time Management
• Stakeholder Management & Cross-Functional Collaboration
• Data Management & Reporting
• Client Onboarding & Support
• Attention to Detail & Organization
• Communication (Verbal & Written)

Nice-to-Have Skills

• Dashboard reporting
• Education / training programs
• Healthcare operations
  
• Learning management systems
• Teleradiology workflows
• Veterinary industry experience