Business Operations Coordinator

• Provide outstanding customer service to SPAAR members
• Answer phones
• Process membership additions and changes
• Handle inquiries related to membership
• Greet walk-in members and direct them to meeting and classroom locations
• Assist members with MLS and association related questions
• Manage front desk and member areas
• Open and distribute mail
• Actively seek opportunities to assist other Management Team Members with tasks
• Stock meeting room refrigerators in preparation for upcoming meetings
• Prepare meeting rooms and clean up meeting rooms afterward
• Assist members with accessing online classes
• Coordinate office supply orders

• Comply with local state and federal government reporting requirements and tax filings
• Perform functions to ensure proper segregation of duties
• Prepare yearly 1099s

• Review and verify the accuracy and completeness of vendor invoices and supporting documentation.
• Verify appropriate authorization and coding for all invoices.
• Match invoices with purchase orders and receiving documents.
• Enter invoices into the accounting system for payment processing

• Schedule and process payments including checks electronic transfers and ACH
• Monitor payment schedules to ensure timely disbursements to avoid late fees
• Address and resolve payment discrepancies and issues with vendors

• Reconcile vendor statements to ensure accounts are accurate and up to date
• Investigate and resolve outstanding balances or discrepancies
• Assist with month-end closing activities including reconciliations and accruals
• Maintain detailed records of transactions and reconciliations

• Ensure compliance with company policies internal controls and regulatory requirements
• Maintain organized records of invoices payments and other accounts payable documentation
• Assist with audit preparation by providing required documentation and explanations

• Collaborate and cross-train with the RAMCO Accounting & Database Administrator in supporting the following:
• Maintain batch reports on a daily basis
• RAMCO month end reporting
• Manage the review research and posting of all NSF checks
• Manage the processing of refunds for dues education and events. Ensure the approval process for refund requests
• As needed backup support to RAMCO Accounting & Database Administrator to reconcile and process check deposits

• Perform basic and advanced troubleshooting and problem replication to identify and verify underlying causes of errors and related problems
• Order supplies needed for equipment
• Oversee all postage operations including updating pricing adding postage and running usage reports to reconcile with accounting financials

• Assist in the participation of the inventory count in the following ways:
• Enter purchase orders in Ramco and set cost Items
• Enter purchase orders in inventory software system
• Maintain pricing structure on all products
• Supervise end-of-month inventory count
• Run daily activity report to balance with Ramco batch report
• Monthly inventory adjustments as needed
• Supervise year-end physical inventory counts and work with auditor on year-end audit of store items

• Microsoft Office experience
• Customer Relationship Management (CRM) systems
• QuickBooks experience
• Attention to detail and high accuracy in data entry and matching invoices
• Understanding of basic accounting principles and general ledger
• Ability to collaborate across departments with association staff.
• Adept at managing and building relationships with members
• Strong verbal and written communication skills

• Health insurance plan
• Dental/Vision plans
• Long-term disability
• Life Insurance plan
• Pension contribution
• 401(k)
• Paid Time Off (PTO)
• Ongoing professional development

We Make it Easy

Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.

As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.