Real Estate AssistantTransaction Coordinator (PHSA)

Position: Real Estate Assistant/Transaction Coordinator (PH/SA)
Type of Contract: Independent Contractor
Working Hours: US business hours
Salary Range : $1.400 - $2.000 USD (Depending on experience)

About the company
Our client is a U.S.-based real estate investment firm that focuses on acquiring improving and managing residential housing communitiesparticularly affordable and manufactured home communities.

About the role
Seeking a highly organized customer-focused Real Estate Assistant/Transaction Coordinator to support the growing Manufactured Housing Community Management Company and Home this role you will be responsible for managing the full prospect-to-resident pipeline coordinating financing and transactions ensuring documentation and compliance delivering an exceptional customer experience and contributing to overall sales strategy and execution.

Responsibilities:

Sales & Pipeline Oversight

• Manage and oversee the full prospect-to-resident pipeline across CRM systems like HubSpot
• Ensure timely progression of leads from inquiry to showing application and closing
• Identify stalled or at-risk deals and implement re-engagement strategies
• Coordinate showings and maintain alignment between prospects and community teams

Financing & Transaction Management

• Coordinate with lenders like ParkLane Finance AutoMHatic and 21st Mortgage to facilitate deal approvals
• Submit applications track conditions and ensure all stipulations are cleared prior to closing
• Communicate financing outcomes and guide prospects through next steps
• Oversee transaction timelines to ensure efficient and on-time closings

Documentation & Compliance Control

• Prepare and review purchase agreements leases addendums and disclosures
• Ensure all pricing taxes and fees are accurately structured and documented
• Maintain organized digital records for all transactions and lender requirements
• Coordinate notaries and manage post-closing document submission

Customer Experience & Conversion

• Serve as the primary contact for prospects throughout the sales and leasing process
• Guide customers through applications approvals and move-in procedures
• Deliver a high-quality responsive experience to increase conversion and referrals
• Solicit and manage online reviews and customer feedback

Marketing & Lead Flow Support

• Monitor lead flow and provide feedback on performance
• Ensure listings are accurate updated and aligned with current availability

Operations & Inventory Coordination

• Coordinate with internal team members on home offline timelines and incoming inventory planning
• Communicate with builders and reps including Clayton Homes Champion Homes and Adventure Homes
• Track home readiness status (arrival set rehab show-ready) across communities
• Ensure alignment between sales operations and inventory availability

Performance Tracking & Accountability

• Track key metrics including lead volume conversions and homes placed
• Assist in preparing monthly KPI reports and performance summaries
• Monitor pipeline activity and ensure consistent follow-up standards
• Provide visibility into deal status and sales performance trends

Process Improvement & Strategic Support

• Identify inefficiencies in sales and operational workflows and recommend improvements
• Support pricing strategies and promotional initiatives to drive occupancy
• Assist in standardizing processes and improving sales system scalability
• Contribute to overall sales strategy and execution

Qualifications:

• 2 years of experience in a real estate sales or customer service role
• Strong organizational and multitasking skills with attention to detail
• Excellent communication and interpersonal abilities
• Proficient in CRM systems like HubSpot and basic property management software
• Familiarity with real estate financing transactions and documentation
• Ability to work independently and as part of a team
• Passion for providing an exceptional customer experience
• Willingness to learn and adapt to new processes and technologies

Required Experience:

IC