Associate Project Manager

Associate Project Manager
Location: Remote - Colombia Remote

About the Role
The Associate Project Manager is responsible for coordinating customer implementation projects from initiation through project closure including project scheduling and coordination budget control non-conformity resolution and risk management. This is an entry-level to early-career project management role focused on managing small to moderately complex customer implementations operating under limited oversight and aligned with established project management methodologies.

Your Role Responsibilities Heres what youll do.

• Utilize the Project Implementation Methodology and related tools to bring projects to successful completion within scope on time and within budget.
• Develop maintain and track project plans including timelines milestones dependencies deliverables and action items.
• Manage timely and effective communication with key customer and internal stakeholders throughout the project lifecycle.
• Monitor project scope against contractual commitments and escalate potential out-of-scope requests appropriately.
• Identify track communicate and escalate project risks issues dependencies and customer decision delays in a timely and appropriate manner.
• Coordinate with cross-functional teams (e.g. Services Sales Support) to ensure alignment and successful customer outcomes.

Role Essentials

• Bachelors degree equivalent international qualification or relevant professional experience
• Strong oral and written communication skills with a professional demeanor and the ability to interact with discretion and tact
• Proven facilitation and project management skills with strong organizational multi-tasking and time management abilities
• Proficiency with Microsoft Windows and Microsoft Office
• Ability to collaborate effectively with geographically distributed and cross-cultural teams with regular overlap required for North American business hours
• Willingness to travel approximately 30% annually with flexibility based on region and customer needs

What Wed Like to See

• Experience supporting customer-facing implementation or professional services projects
• Familiarity with project management methodologies (e.g. Agile Waterfall PMI)
• Self-motivated with the ability to work independently and complete projects in a timely and organized manner
• Ability to support customer engagements across global time zones
• Proficiency/fluency in English both written and verbal

About Hyland
Hyland is the pioneer of the Content Innovation Cloud delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Hyland. All rights reserved. Trusted by thousands of organizations worldwide including many of the Fortune 100 Hylands solutions create the foundation for a connected agentic enterprise where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hylands platform and services please visit .

#HylandLife
#HylandLife Since 1991 it has been Hylands mission to help our employees customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do whether its helping customers succeed raising up their fellow Hylanders or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive inclusive workplace is imperative to sustainable success. As weve grown to a company of nearly 4000 strong we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement
Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications verify identity and comply with legal requirements.

• Bachelors degree or equivalent experience
• Microsoft Windows and Office proficient
• Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Facilitation and project management skills
• Organizational multi-tasking and time management skills
• Able to thrive in a fast paced environment
• Ability to work independently and in a team environment
• Self-motivated with the ability to complete projects in a timely manner
• Average travel requirements for this job is 30% annualized yet unique circumstances with customers may require more travel.
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job