We are currently seeking a Sales Lead and Install Coordinator with high integrity and work ethic to join our growing team. Earn $17-$20 per hour (commensurate with your experience) plus potential bonuses. We pay 60% of your medical insurance premiums and youll have the option to purchase vision dental and supplemental insurance. Our team members enjoy immediate accrual of PTO a complimentary Sams Club membership 50% off Gym Membership (up to $50/month) Life Insurance 401K incentive contests and many more benefits (see our websites career page for a complete list).
THE ROLE
The Sales Lead Coordinator (SLC) acts as the liaison between the Sales Department Call Center Service & Maintenance Departments and our Customers. The SLC works with the Call Center to confirm and schedule appointments as well as help direct customer concerns to the appropriate department. This person assists Comfort Consultants (sales) with scheduling appointments for proposals and product installations. SLCs are also responsible for working with the warehouse to confirm equipment availability and personnel for scheduled installations. Other key responsibilities are maintaining quality assurance records and communicating sales metrics with the organization.
KEY JOB FUNCTIONS
- Answer sales calls from the Call Center
- Answer Technician calls from the field
- Convert sales and tech lead opportunities into sales appointments
- Schedule Comfort Consultants for sale opportunities
- Schedule Installs based on Comfort Consultants instructions
- Schedule After Hours Service Leads
- Prepare Comfort Advisor Sales Plan (CASP Report) Daily
- Update Daily Huddle for management
REQUIREMENTS
- 3-5 years of Administrative or Customer Care experience
- History of strong work ethic professional achievement and company loyalty
- HVAC or mechanical experience - not required - well train the right person!
- Excellent attention to detail and problem-solving skills
- Ability to provide unparalleled customer satisfaction.
- Thrive working in a fast-paced and goal-driven environment.
- Proficiency in Microsoft Office (Outlook Excel Word)
- Experience with ServiceTitan software experience is a plus.
- Maintain high levels of honesty integrity and compassion at all times
At Busbys we do a lot more than just work together. This a place where you will be appreciated by your team and customers where your work has a direct effect on your personal success and the success of the company. If you are passionate about your craft dedicated to delivering extraordinary customer service and thrive in a fast-paced environment we would love for you to join our team.
VIDEO LEARN MORE
Learn more about our benefits and what its like to work at Busbys Compensation: $17.00 - $20.00 per hour
There are many exciting options for a career in HVAC waiting to be explored.
At Busbys we do a lot more than just work together. This a place where you will be appreciated by your team and customers where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture next level customer service excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career room to grow and opportunities to excel. Youll build life-long friendships at Busbys.
WHAT WE OFFER
- Family-oriented safe and modern work environment
Our top performers are among the highest paid in Augusta
Company-wide bonus plan based on achieving annual revenue goals
Medical insurance (company pays 60% for individuals families and spouse/domestic partnerships) - Optional supplemental insurance programs
Retirement 401K - Immediate accrual of PTO (Accrues from Day One 48 hours per year for 05 years of service 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramseys SmartDollar financial wellness program
- Optional vision dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sams Club membership
- ½ Off your monthly gym membership up to $25
- Free Comfort Club maintenance membership
- Christmas Club savings Account
- Complimentary Sams Club membership
- Industry-leading company-paid training
- Industry certifications
- Free Comfort Club (maintenance) membership
Tremendous opportunities for advancement - Employee events appreciation days and more
Weve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself ( If you want to be part of something bigger than just a job explore our job opportunities below to find exactly what youre looking for.
Required Experience:
IC
Responsive recruiterWe are currently seeking a Sales Lead and Install Coordinator with high integrity and work ethic to join our growing team. Earn $17-$20 per hour (commensurate with your experience) plus potential bonuses. We pay 60% of your medical insurance premiums and youll have the option to ...
We are currently seeking a Sales Lead and Install Coordinator with high integrity and work ethic to join our growing team. Earn $17-$20 per hour (commensurate with your experience) plus potential bonuses. We pay 60% of your medical insurance premiums and youll have the option to purchase vision dental and supplemental insurance. Our team members enjoy immediate accrual of PTO a complimentary Sams Club membership 50% off Gym Membership (up to $50/month) Life Insurance 401K incentive contests and many more benefits (see our websites career page for a complete list).
THE ROLE
The Sales Lead Coordinator (SLC) acts as the liaison between the Sales Department Call Center Service & Maintenance Departments and our Customers. The SLC works with the Call Center to confirm and schedule appointments as well as help direct customer concerns to the appropriate department. This person assists Comfort Consultants (sales) with scheduling appointments for proposals and product installations. SLCs are also responsible for working with the warehouse to confirm equipment availability and personnel for scheduled installations. Other key responsibilities are maintaining quality assurance records and communicating sales metrics with the organization.
KEY JOB FUNCTIONS
- Answer sales calls from the Call Center
- Answer Technician calls from the field
- Convert sales and tech lead opportunities into sales appointments
- Schedule Comfort Consultants for sale opportunities
- Schedule Installs based on Comfort Consultants instructions
- Schedule After Hours Service Leads
- Prepare Comfort Advisor Sales Plan (CASP Report) Daily
- Update Daily Huddle for management
REQUIREMENTS
- 3-5 years of Administrative or Customer Care experience
- History of strong work ethic professional achievement and company loyalty
- HVAC or mechanical experience - not required - well train the right person!
- Excellent attention to detail and problem-solving skills
- Ability to provide unparalleled customer satisfaction.
- Thrive working in a fast-paced and goal-driven environment.
- Proficiency in Microsoft Office (Outlook Excel Word)
- Experience with ServiceTitan software experience is a plus.
- Maintain high levels of honesty integrity and compassion at all times
At Busbys we do a lot more than just work together. This a place where you will be appreciated by your team and customers where your work has a direct effect on your personal success and the success of the company. If you are passionate about your craft dedicated to delivering extraordinary customer service and thrive in a fast-paced environment we would love for you to join our team.
VIDEO LEARN MORE
Learn more about our benefits and what its like to work at Busbys Compensation: $17.00 - $20.00 per hour
There are many exciting options for a career in HVAC waiting to be explored.
At Busbys we do a lot more than just work together. This a place where you will be appreciated by your team and customers where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture next level customer service excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career room to grow and opportunities to excel. Youll build life-long friendships at Busbys.
WHAT WE OFFER
- Family-oriented safe and modern work environment
Our top performers are among the highest paid in Augusta
Company-wide bonus plan based on achieving annual revenue goals
Medical insurance (company pays 60% for individuals families and spouse/domestic partnerships) - Optional supplemental insurance programs
Retirement 401K - Immediate accrual of PTO (Accrues from Day One 48 hours per year for 05 years of service 96 hours per year after 5 years)
- 8 paid holidays per year
- Sick Pay: 40 hours annuallyget paid to take care of yourself or a loved one
- Bereavement Leave: Worry-free time off when you need it most
- Opportunities for advancement
- Dave Ramseys SmartDollar financial wellness program
- Optional vision dental and supplemental insurance
- Employee relief fund
- Life Insurance
- Incentive contests
- Active in community
- Dream team (office) dedicated to your success
- Complimentary Sams Club membership
- ½ Off your monthly gym membership up to $25
- Free Comfort Club maintenance membership
- Christmas Club savings Account
- Complimentary Sams Club membership
- Industry-leading company-paid training
- Industry certifications
- Free Comfort Club (maintenance) membership
Tremendous opportunities for advancement - Employee events appreciation days and more
Weve been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself ( If you want to be part of something bigger than just a job explore our job opportunities below to find exactly what youre looking for.
Required Experience:
IC
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