Mid-Market Manager

About the Role

Were looking for a commercially driven Mid-Market Account Manager to own and grow a portfolio of customers across the mid-market segment. Youll act as the primary point of contact managing the full sales cyclefrom identifying new opportunities through to closing deals and driving long-term customer value.

This is a highly consultative role where success comes from understanding customer challenges and positioning solutions that deliver measurable impact. If you bring a technical or engineering background and enjoy translating complex solutions into business value youll thrive here.

What Youll Be Doing

Own and grow your accounts

• Manage and expand a portfolio of mid-market customers (typically $100M$1B revenue range)
• Drive upsell cross-sell and renewal opportunities to maximise account value
• Build strong relationships with stakeholders across technical business and executive levels

Drive new business

• Identify qualify and close new opportunities across your territory
• Run discovery sessions and deliver compelling product demonstrations
• Maintain a healthy pipeline and consistently achieve or exceed sales targets

Deliver a great customer experience

• Act as a trusted advisor throughout the customer lifecycle
• Ensure successful onboarding and adoption of solutions
• Maintain high customer satisfaction and long-term retention

Collaborate and lead

• Work within a virtual account team to deliver the best outcomes for customers
• Share insights mentor peers and contribute to team success

What Were Looking For

Experience

• Proven success in B2B sales (3 years) ideally in SaaS analytics or technology
• Track record of hitting or exceeding sales quotas
• Experience managing mid-market or complex accounts

Skills & capabilities

• Strong consultative selling and negotiation skills
• Ability to manage multiple opportunities and priorities effectively
• Confident presenting to both technical and non-technical audiences
• Excellent communication and relationship-building skills

Background

• Degree in Engineering STEM or a related technical field is highly desirable
• Experience in analytics data or business intelligence solutions is a plus

Why Join Us

• High-impact role with ownership of a defined territory
• Opportunity to work with innovative data-driven solutions
• Collaborative supportive sales environment
• Clear career progression pathways

Additional Information

• Hybrid working model based in Sydney
• Occasional travel (approximately 2035%) may be required for customer meetings