Visiting Officer (Business Rates)

We have an opportunity within our Business Rates (NNDR) team for a full time Visiting Officer to undertake inspections of business premises within Swindon.

The successful candidate will be required to produce detailed reports relating to visits they have undertaken and to gather & verify evidence. They will also need to have their own vehicle and clean driving licence and be able to effectively plan a route of their planned visits within the district. Mileage expenses will be reimbursed for business miles travelled.

The candidate will need to be confident in meeting new people and building strong relationships while gathering important data to assist the Local Council. They will also be responsible for maintaining key relationships with high profile businesses within Swindon and the review of new builds within the area.

Key tasks and responsibilities:

• Conduct NNDR inspection visits and advice relating to all manner of discounts and exemptions.
• Support members of the public in completing applicationschanges in relation to NNDR.
• Gatherverify evidence in conjunction with assessments.
• Hand deliver notification of recovery intentionoutcomes to members of the businesses.
• Produce and deliver completion notices.
• Produce reports relating to the visits.
• Provide basic revenues processing duties.
• Ensure knowledge is kept up to speed in relation to Liberata and site policies.
• Assist in the preparation and processing of relief reviews.
• The post holder is required to take reasonable care of the health and safety of themselves and other persons who may be affected by their work to comply with the Health and Safety Policy and to co-operate with Liberata on health and safety matters at all times.

Essential Skills and Attributes:

• Good planning and motivation skills
• Excellent verbal and written communication skills
• Familiar with use of technology
• Ability to work to pre-agreed targets
• Ability to work under your own direction
• Previous experience of inspection/visiting role useful though not essential
• Access to vehicle and clean driving licence

Security vetting and checks:

All successful candidates must meet the governments Baseline Personnel Security Standard (BPSS).

• External candidates: This includes a basic criminal record check (for unspent convictions) and an annual adverse finance check (for CCJs IVAs bankruptcies Scottish decrees or Administration Orders).
• Internal candidates: An annual adverse finance check will be required.

If you do not meet these requirements your offer may be withdrawn.

Liberata is a leading business service provider to public and private sector organisationsthroughout the pride ourselves in revolutionisingour clientsoperations using our expertiseand innovative solutions across a wide range of services including Revenues & Benefits Finance and Accounting HR & Payroll and Customer aim is to work in partnership with our clients to assistthem in becoming more efficient; leveragingour best in classbusiness process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees its clientsand its passion for process and an intense client focus ensures that we deliver an award winningservice and our entire workforce are encouraged to demonstrateour company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking enthusiasticand seeking a challenge we are the organisationfor you.