Faculty and Technical Resource Specialist, Media Design School
Chamblee, GA - USA
Job Summary
The Faculty and Technical Resource Specialist ensures that all on-site and cloud-based technical resources supporting Media Design School (MDS) programs at Strayer University operate reliably and meet established specifications. This role is responsible for the rapid diagnosis and resolution of technical issues to minimize disruption to instructional delivery and the student experience.
Technical resources include but are not limited to: classroom hardware (such as audiovisual systems instructor station computers and peripherals loudspeakers and MIDI keyboards) associated software platforms and network infrastructure including LAN connectivity internet access and cloud-based storage systems. The Specialist also ensures that MDS facilities and systems align with Strayer University IT standards and SEI security requirements remain current with organizational policies and support effective collaboration with internal stakeholders.
In addition this role supports the academic mission by ensuring that MDS studentsboth on-campus and onlinereceive high-quality professional instruction and assistance in the effective use of industry-standard hardware and software relevant to their fields of study.
Essential Duties and Responsibilities:
- Oversees and ensures smooth operation of all hardware and software installations for MDS programs in Atlanta.
- Installation and testing of all new hardware and software
- Interfaces with IT Security and Digital Workplace officers.
- Performs or arranges for all necessary maintenance of technical systems
- Serves as Lead Instructor for the Music Design Technology Lab I/II course sequence.
- Arranges for selected adjunct teachers visiting lecturers and other specialists to supplement instruction in Music Design Technology Lab I/II course sequence.
- Seek opportunities to add value and perform additional duties as assigned to support the Universitys mission and goals.
Job Skills:
- Strong ability to diagnose and resolve network issues and outages efficiently.
- Advanced proficiency in music production software including Logic Pro X Cubase Pro Tools Studio Sibelius Dorico and MuseScore.
- Professional-level keyboard (piano) skills acquired through formal training and/or equivalent self-directed experience.
- Demonstrated expertise in MIDI-based music production including sequencing programming and editing.
- Full competency in digital signal processing (DSP) audio mixing and mastering.
- Working knowledge of game audio middleware such as Wwise and FMOD.
- Exceptional interpersonal and instructional skills with a proven ability to patiently and effectively support technically inexperienced students.
- Demonstrated alignment with SEIs Success Behaviors including inclusive teamwork continuous learning mission-driven execution and innovative problem solving.
Work Experience:
- 10 years of combined experience between teaching/operations
- Experience managing and supporting Local Area Networks (LANs) including monitoring maintenance and troubleshooting.
- Experience as assistant/programmer for a professional composer (preferred)
- Experience as a Pro Tools operator or recording studio assistant engineer (preferred)
- Experience as director of technology or network manager for a music production company (preferred)
- Experience in running workshops masterclasses webinars in music technology and any and all classroom teaching experience (preferred)
Education:
- Bachelors Degree in Music Music Production Audio Engineering Systems Management and/or related fields.
Certificates licenses and registrations:
- Third party certification in the use and instruction of Apple Logic Pro X (Preferred)
- Professional certification as Pro Tools operator (preferred)
- Certification as a licensed instructor for sites like or (preferred)
Other:
- Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane car or accordance with ADA policies reasonable accommodations regarding travel limitations can be provided. Travel will be more common for roles such as Account Executives (25 - 50%) senior leaders (10 20%) or Capella Core Faculty (5 10%).
- Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so this would include being mobile within the office including movement from floor-to-floor using elevators or stairs.
- If offsite or hybrid role must have access to work in setting which enables meeting all requirements of the role (including privacy reliable internet access phone ability to video conference etc.) at a remote location.
- Faculty and Federal Work Study roles require access to work in setting which enables meeting all requirements of the role (including computer privacy reliable internet access phone ability to video conference etc.) at a remote location.
- This role may require lifting however reasonable accommodations will be provided in accordance with our ADA policies.
- Must be able to meet critical thinking and problem solving aspects aligned to job duties as well as effectively communicating with co-workers.
- Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
- Able to access information using a computer.
- Other essential functions and marginal job functions are subject to modification.
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SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per addition to medical dental vision life and disability plans SEI employees may take advantage of well-being incentives parental leave paid time off certain paid holidays tax saving accounts (FSA HSA) 401(k) retirement benefit Employee Stock Purchase Plan tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay if applicable.
Careers - Our Benefits Strategic Education Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including but not limited to job-related knowledge/skills experience business needs geographical location and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
If you require reasonable accommodations to complete our application process please contact our Human Resources Department at .
Required Experience:
IC
About Company
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