Sales Support Supervisor

Life Fitness

Job Location:

Rosemont, IL - USA

Yearly Salary: $ 70500 - 100300

Posted on: 6 days ago

Vacancies: 1 Vacancy

Job Summary

Join us as we empower the world to work out creating healthier lives together.

We are seeking a detail-oriented and results-driven Sales Support Supervisor to lead our Rosemont-based team in delivering accurate timely and compliant quotes and proposals. This role is a perfect fit for a player-coach who is ready to raise the bar by driving sales efficiency and serving as the go-to expert for our CRM and proposal tools.

As a pivotal leader within our organization you will play as one team collaborating closely with Sales Finance Operations Marketing and Legal to streamline deal execution and mitigate risks. You wont just oversee processes; you will lead the training and onboarding for new sales hires ensuring they are equipped with the best practices and systems knowledge needed to win.

In addition to operational excellence you will provide direct leadership for a team of 12 Specialists (8 Sales Support 3 Key Account 1 CPQ Analyst). We are looking for a people leader who is passionate about fostering team development driving a culture of accountability and building a high-performance environment that always thinks customer first.

**This is a hybrid position based out of our Global HQ in Rosemont IL - M/F remote and T-Th are in-office collaboration days** #LI-Hybrid

AS LIFE FITNESS / HAMMER STRENGTHS SALES SUPPORT SUPERVISOR YOU WILL:

People Leadership & Development

Direct Management:Lead coach and develop a team of8Sales Support Specialists3 Key Account Support Specialists and 1 CPQ Business Analyst.
Performance Management:Set clear KPIs and annual objectives; conduct regular 1-on-1s and effectively coach team members.
Career Growth:Identify development opportunities for team members fostering a culture of promotion-readiness and continuous learning.
Accountability:Drive a culture of ownership ensuring the team meets or exceeds internal SLAs for quote turnaround and accuracy.

Quoting & Operational Excellence

Deal Oversight:Lead the team in preparing and reviewing complex sales quotes; serve as the final check for pricing accuracy and policy compliance.
Tool Administration:Act as the lead administrator for our proposal builder (Qvidian) ensuring all content is current and optimized for sales velocity.
CRM Integrity:Oversee Salesforce data accuracy and build reporting to track quote holds paperwork status and team productivity.

Strategic Collaboration & Training

Cross-Functional Partner:Work closely with Sales Finance Operations and Legal to streamline deal execution and mitigate revenue risks.
Sales Enablement:Design and deliver training for new sales hires on quoting systems workflows and best practices to ensure rapid onboarding.

WHAT LIFE FITNESS / HAMMER STRENGTH IS LOOKING FOR IN ITS SALES SUPPORT SUPERVISOR:

Experience:3-5 years in sales support revenue operations or a high-volume B2B coordination environment.
Leadership: 1-2 years of experience in a formal leadership lead or mentoring role with a desire to take on full people-management responsibilities.
Tech Stack: Proficiency in Salesforce(preferred) and experience with proposal/CPQ tools (e.g. Qvidian).
Communication:Ability to deliver candid feedback to your team and influence stakeholders across Finance and Legal.

At Life Fitness / Hammer Strengthwe think customer firstplay as one team andraise the bar on fitness innovationin the gym and in every corner of our facilities. Wepersevere and get it done with a clear purpose toinspire each other to live healthier lives. If youre ready to bring out the best in people while powering the future of fitness manufacturing we invite you to apply.

Want to take the next step in your careerLife Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths push your limits and unleash your potential. If you feel the position is right for you we invite you to apply. Well work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description then well hop on a call to get to know you and your experience and discuss the position in more detail. If its not the right opportunity this time well always let you know.

At Life Fitness / Hammer Strength we believe in taking care of our team with a comprehensive total rewards package that includes competitive pay and a range of valuable benefits. The salary range for this position intended for U.S. applicants is $70500 - $100300 actual salary will vary based on applicants education experience skills and abilities. The salary range reflected is based on a primary work location of Rosemont IL and the actual salary may vary for applicants in a different geographic position is eligible to participate in Life Fitness / Hammer Strengths annual Manager Incentive Plan to receive an annual discretionary bonus in addition to base salary. The amount of bonus varies based on company and individual performance goals and is subject to the terms and conditions of the applicable incentive plan.

Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members including but not limited to: a 401(k) savings plan with 4% employer match; medical dental and vision insurance parental medical and military leaves of absence paid time off including 12 paid holidays throughout the calendar year paid vacation days beginning at 13 days annually paid sick leave as provided under state and local paid sick leave laws company paid short-term disability and optional long-term disability health savings account health care and dependent care reimbursement accounts employee and dependent life insurance and supplemental life and AD&D insurance hospital indemnity; identity protection legal services adoption assistance tuition assistance commuter benefits employee discounts and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants including individuals with disabilities and protected veterans are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal state and local laws regardingemploymentrecruitment and hiring. All qualified applicants are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin citizenship status disability protected veteran status or any other category protected by applicable federal state or local laws.

There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process including the post-offer stage and will only correspond through @ or @ domain email addresses or for U.S. opportunities.

Life Fitness/Hammer Strength does not accept applications inquiries or solicitations from unapproved staffing agencies or vendors.

Required Experience:

Manager

Join us as we empower the world to work out creating healthier lives together.We are seeking a detail-oriented and results-driven Sales Support Supervisor to lead our Rosemont-based team in delivering accurate timely and compliant quotes and proposals. This role is a perfect fit for a player-coach w...