About Fluidstack

At Fluidstack we build the compute data centers and power that will fuel artificial superintelligence. We supply GWs of compute capabilities to the worlds biggest AI Labs at industry-defining speeds.

Our team is small fast and obsessed with quality. We own outcomes end-to-end challenge assumptions and treat our customers problems as our own. No task is beneath anyone here.

There are a few thousand people who will shape the trajectory of superintelligence. Come and be one of them.

About the Role

As an IT Engineer DC and FluidStacks on-site IT support backbone youll own the full device lifecycle from provisioning macOS Windows and iOS devices before new hires walk in the door to ensuring secure compliant retirement and disposal on the way out. Youll be the go-to problem solver for hardware software and networking issues across a fast-moving AI infrastructure environment partnering closely with remote IT and Security teams to keep everything documented escalated and resolved. Beyond break/fix youll play a meaningful role in our security compliance posture supporting SOC 2 and ISO 27001 requirements contributing to audit evidence and helping enforce the IT procedures that keep our data centers and end-user environments secure.

Focus

• Serve as the primary on-site support contact for hardware and software break/fix diagnosing and resolving issues across laptops desktops mobile devices peripherals and networking equipment escalating to remote IT/Security teams with thorough documentation as needed.

• Prepare configure and deploy end-user devices (macOS Windows iOS/iPadOS) for new hires and contractors ensuring MDM enrollment and identity provider account provisioning are complete before day one.

• Maintain a complete and accurate hardware asset inventory tracking serial numbers assigned users locations and lifecycle status from procurement through secure retirement and disposal (ITAM/ITAD).

• Collect wipe and process equipment returns for offboarding employees and contractors in accordance with data destruction and chain-of-custody requirements.

• Support security compliance requirements (SOC 2 ISO 27001 or equivalent) by following and enforcing documented IT procedures contributing to audit evidence collection and flagging policy gaps to the Security team.

• Coordinate with IT HR and Security to ensure on-site systems access controls and physical device security align with organizational policies and datacenter security standards.

• Maintain clear documentation of all support activities asset records and procedural runbooks in the IT knowledge base.

About You

• 5 years designing and implementing hyperscale /mission-critical security systems and operations

• Proficiency supporting macOS and iOS endpoints

• Experience with MDM platforms (Kandji Jamf Intune or similar)

• Familiarity with Okta.

• Working knowledge of hardware asset tracking and ITAD best practices

• Strong attention to detail and ability to follow security-conscious procedures

About you (preferred)

• Experience in a datacenter physical security-sensitive or compliance-regulated environment

• Exposure to SOC 2 ISO 27001 or NIST 800-53 frameworks

• Familiarity with ticketing and ITSM tools (Jira Service Management or similar)

• CompTIA A Network or equivalent certification

Salary & Benefits

• Competitive total compensation package (salary equity).

• Retirement or pension plan in line with local norms.

• Health dental and vision insurance.

• Generous PTO policy in line with local norms.

The base salary range for this position is $90000 - $150000 per year depending on experience skills qualifications and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email please email with your resume/CV the role youve applied for and the date you submitted your application-- someone from our recruiting team will be in touch.

Required Experience:

IC