Engagement Manager – Enterprise Accounts
Job Summary
Were hiring an Engagement Manager to support the delivery and ongoing development of an established enterprise client program.
This role sits at the intersection of client management and recruitment delivery. Youll take ownership of day-to-day execution work closely with internal teams and ensure consistent high-quality service across a steady volume of contract roles.
Its a fast-paced environment with strong foundations already in place. The focus is on execution relationship management and incremental improvement.
What Youll Be Doing
Client & Program Management
- Act as a primary point of contact for client stakeholders
- Manage day-to-day recruitment activity within an existing contingent labour program
- Ensure consistent communication delivery standards and overall client satisfaction
Recruitment Delivery
- Oversee a high volume of contract roles across engineering construction procurement administrative and related functions
- Support role qualification prioritization and execution across the full recruitment lifecycle
- Maintain strong candidate quality and delivery outcomes
Contractor Network Management
- Maintain and strengthen relationships with an active contractor base
- Ensure a high level of service and ongoing engagement with placed consultants
- Identify opportunities to redeploy talent across active and upcoming roles
Referral & Pipeline Development
- Actively expand referral networks to support consistent pipeline generation
- Leverage existing relationships and market insight to improve candidate flow
- Partner with the team to build targeted high-quality talent pools
Team Coordination
- Work closely with recruiters and support resources to manage workflow and priorities
- Provide guidance to ensure consistent output and accountability across the team
Process & Systems
- Operate within established program workflows ensuring accuracy and efficiency
- Utilize ATS and VMS platforms to manage requisitions submissions and reporting
- Identify opportunities to improve speed quality and overall process effectiveness
What Were Looking For
- 5 years of recruitment experience ideally within contract or high-volume environments
- Experience working with enterprise clients or within contingent labour/MSP programs is an asset
- Strong client management and stakeholder communication skills
- Proven ability to manage multiple priorities in a fast-paced setting
- Experience maintaining contractor relationships and redeployment pipelines
- Track record of building and leveraging referral networks
- Familiarity with ATS and VMS systems
- Collaborative accountable and solutions-oriented approach
Why This Role
This is a solid opportunity to step into a well-run program take ownership of delivery and play a meaningful role in maintaining and growing an established client relationship.
About MatchBox
Headquartered in downtown Vancouver and serving clients nationallyMatchBoxis one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology Engineering & Technical Real Estate & Construction and Accounting & Finance. We offer unrivaled expertise with our teams extensive experience in the recruitment and professional services industry. We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.
Equal Opportunities
MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds including members of minority groups such as racialized individuals people with disabilities LGBTQ individuals and Indigenous peoples. It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.
Work Permits
Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.
Further Consideration
We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.
Find out more
Required Experience:
Manager
About Company
Our recruitment process is streamlined and precise, allowing us to connect skilled talent with great companies quickly and efficiently. With our extensive