Product Analyst

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

AccessOne supports our ISO clients by giving them the ability to perform merchant boarding and account maintenance functions for those Merchants. It also provides transactional reporting (authorizations settlement and chargebacks) and includes modules for risk management residuals and profitability. The platform also provides statements and 1099K reporting and exposes APIs for integration.

AccessOne is a Fiserv product that is managed and hosted by a contracted third-party development vendor. This role would be interfacing with this vendor on a frequent basis. And eventually interact directly with the ISO/Client users.

As a business analyst on the AccessOne Product Team you will play a crucial role in supporting and enhancing the AccessOne product.

What You Will Do:

• Primary role would be to support the Management team.

• Participate in meetings with the rest of the product team and the third-party development team.

• Utilize available tools such as JIRA SharePoint Confluence and others to help manage all aspects of our product life cycle.

• Ensure communications with ISO support team members to ensure projects stay on track.

• Collaborate with internal teams such as CSA support for the ISOs Clients as well as technical teams.

• Research incoming questions and issues directed to the Product Team and provide status as to progress.

What You Need to Have:

• Experience with basic project management skills.

What Would Be Great to Have:

• General Knowledge of Fiservs Omaha and North BE processes and procedures.

• General Knowledge and usage of FDPOS Control Center (Business Track/ClientLine Enterprise (CLX) Merchant Manager

• Project Management certification or experience

Important info about this role:

• Were better together. This role is fully on-site.

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Salary Range:

These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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