Office Associate
Champaign, IL - USA
Job Summary
Job Requisition ID:55349
Opening Date: 04/17/2026
Closing Date: 05/01/2026
Agency: Guardianship and Advocacy Commission
Class Title:OFFICE ASSOCIATE - 30015
Skill Option:Keyboarding
Bilingual Option:None
Salary: Effective July 1 2026 Anticipated Starting Salary $4144 monthly: Full range $4144 - $5429 month
Job Type: Salaried
Category:Full Time
County: Champaign
Number of Vacancies: 1
Bargaining Unit Code:RC014 Clerical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Position Overview:
This position involves performing complex and specialized clerical and office support tasks including drafting and keyboarding materials gathering information from various sources and interpreting rules and regulations to review records and reports for compliance with legal requirements. The role also entails designing formats for statistical or technical data proofreading documents containing legal and medical terminology and serving as call center support by managing calls directing visitors answering inquiries and screening communications. Additional responsibilities include coordinating office mail by sorting distributing and preparing mass mailings as well as maintaining organized files of correspondence memoranda and related information. The position requires strong organizational skills attention to detail proficiency in office software and effective communication with internal and external stakeholders to ensure compliance with legal and procedural standards.Illinois Guardianship and Advocacy Commission offers a robust benefit package including:
- Monday-Friday schedule
- Health life vision and dental insurance
- Paid Parental leave
- Pension Plan
- Deferred Compensation and other pre-tax benefit programs
- Employees earn (12) paid sick days annually
- (10-25) paid vacation days (based on years of service)
- Employees earn (3) paid personal days (pro-rated based on start date)
- (13-14) paid state holidays annually
Work hours and schedule will be mutually agreed upon by supervisor during the onboarding process.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home. No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Conducts complex specialized clerical office support duties.
- Serves as call center staff for GAC.
- Coordinates office mail.
- Maintains files establishes files of correspondence memoranda and other information.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to completion of high school and two years office experience.
- Requires skill and ability to type accurately at 45 WPM.
Preferred Qualifications
- Prefers experience with excel spread sheets data entry and writing reports.
- Prefers ability to prioritize work.
- Prefers experience working on a call center or experience answering a large amount of phone calls.
- Prefers ability to use commonly used manual and automated office equipment.
- Prefers ability to work in a fast-paced environment.
- Prefers ability to work independently and make effective use of time.
- Prefers ability to communicate well with others including supervisors staff general public and persons with disabilities.
Conditions of Employment
- Must successfully complete and pass fingerprinting and background check.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency
Created in 1979 the Illinois Guardianship and Advocacy Commission protects the rights and promotes the welfare of persons with disabilities. A board of 11 commissioners who serve without compensation govern the agency. The Commission is an executive state agency created to safeguard the rights of persons with disabilities. By providing legal representation investigating complaints of rights violations and providing state guardianship for Illinois population with disabilities the Commission has given a voice to those who have previously gone unheard.
Work Hours: Monday - Friday 8:30am-5:00pm
Headquarter Location: 2125 S 1st St Champaign Illinois 61820
Work County: Champaign
Agency Contact: Colleen Loehr
Email:
Posting Group: Office & Administrative Support
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
IC