Office Operations Assistant

• 401(k)
• Company parties
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

• Competitive compensation with bonus opportunities
• Paid holidays vacation and flexible paid time off
• Medical dental and vision benefits as well as 401k after onboarding period
• Job and career advancement opportunities

• Optimization of our service schedule
• Managing the fleet of vehicles for the company
• Inventory procurement Invoicing and Accounts Payable
• Managing and reporting on company data

• Scheduling and coordinating team events and trainings
• Maintaining organizational efficiency and cleanliness of our office and workshop
• Ensuring professional appearance of our team

• Onsite customer visits to evaluate services needed and prepare estimates
• Onsite Quality Checks of completed repairs
• Preparing compliance documents for new customers
• Contacting customers to confirm appointments

• Goal-oriented self-starter and energetic
• Organized multi-tasker with high attention to detail
• Professional caring and service-minded
• Strong customer service orientation
• Excellent written and verbal communication skills
• Licensed to operate a passenger car and have a clean driving record

• General working knowledge of property management moving hospitality and/or construction industries
• Experience using CRM tools and processes
• Proficiency in Microsoft Office software suite including Excel

• 401(k) retirement plan
• Medical dental and vision insurance (company subsidized premiums)
• Paid time off

• High school or equivalent (required)
• Secondary education with a focus on business or operations preferred

• Drivers license (required) and a good clean verifiable driving record (required)

• Waiting period applies for most benefits
• Only full-time employees eligible

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors Countertops Bathtubs Cabinets Appliances Furniture Elevator Panels Almost Everything!. We pride ourselves in our ability to provide incredibly fast service while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers problems by reducing the waste of time moneyand materials which end up inlandfills.

Our Vision

To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanareaandfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Surface Experts Corporate.