Pathways Worker

Your future workplace

Sacred Heart Mission is a community of dedicated people working together to end homelessness and disadvantage. Our strength lies in our shared purpose and values.

We welcome individuality and support each other to bring our best selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your new role

We have an incredible opportunityfor a part time Pathways Worker to join our dynamic collaborative team.

Located in the heart of our programs youll engage with individuals who visit our Meals Program and Engagement Hub and provide them with assessment information advocacy crisis intervention referrals and a friendly chat.

Click here to download a copy of the position description.

Your day-to-day

• Ensure a welcoming and safe environment is maintained in the Meeting Place and Resource Room in collaboration with all staff..
• Using Trauma-Informed Care practices to maintain a safe and welcoming environment.
• Offering assertive crisis intervention and service coordination including responding to those with complex goals.
• Providing case management (up to six weeks) for participants in crisis.
• Working collaboratively with internal and external service providers to ensure continuity of care.

Were looking for someone

• With a minimum: diploma or degree qualifications relevant to the delivery of community services.
• With experience working in homelessness mental health and/or community settings.
• With excellent communication skills who collaborates well as part of a team.
• Committed to working within a person-centered strengths based and culturally responsive practice.
• Able to demonstrate de-escalation and effective response tactics towards challenging behaviour and crisis situations.

You can look forward to

• A part-time role working Wednesday - Saturday (Wed - Fri 8:00 - 3:00 Sat 8:30 - 2:30).
• Pay classification Social and Community Services Employee Level 4 ($45-49 per hour dependent on experience and qualification).
• Salary packaging expenses like your rent holiday accommodation and dining out: up to $15990 pre-tax.
• Generous leave entitlements such as 17.5% leave loading Christmas/ New Years 3 days ex gratia leave wellbeing leave and gender affirmation leave.
• Access to in-house training and career development opportunities.
• A supportive work environment: regular line manager direct supervisionclinicalgroup reflective practice Psychological First Aid EAP Community of Practice spaces.
• Access to the Portable Long Service Benefits Scheme.

Come and work with us!

Sacred Heart Mission is a community of dedicated people working together to end homelessness deep disadvantage and social exclusion. Our strength lies in our shared purpose and values. We welcome individuality and support each other to bring our best and whole selves to the work we do each us in making a meaningful difference in a fun and friendly organisation with a big heart.

To join our team simply scroll down to apply with attached resume.

For more information about the role contact Rowena Mathers Manager Services at

Closing date for applications: 5pm Thursday 21 May 2026*

*Shortlisting for this position will commence immediately and the position may close earlier than stated if we have found suitable candidates.