Sr TravelLead Travel Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Travel Consultant Global EMM Mumbai

Do you have a passion for complex travel logistics and a heart for service

Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for our top clients within the Energy Mining & Marine (EMM) sector. Working as part of a brand-new team youll provide creative and timely travel solutions for the people who keep the worlds energy moving. If youre curious collaborative and enjoy an environment that prioritizes quality of interactions over quantity of calls this is the perfect role for you!

What Youll Do

• Advise and Arrange:Handle domestic and international business travel for seafarers.
• Marine Logistics:Navigate the specific requirements ofmarine and offshore bookings ensuring crew changes and specialized travel plans run smoothly.
• Master the GDS:Use your expertise in Sabre Amadeus or Galileo to navigate complex fares and itineraries.
• Be a Trusted Advisor:Communicate via phone chat and email to provide proactive advice ensuring travelers stay safe and within policy.
• Focus on Quality:Work with your team to hit customer satisfaction goals and service metrics.

What Were Looking For

• Industry Expertise:A solid background in travel.Direct experience with marine and offshore bookings is key including knowledge of specialized fares and the pace of the energy sector.
• GDS Expertise:Proficiency in at least one major GDS (Sabre Amadeus etc.).
• 24/7 Flexibility:As we support the global energy workforce you are comfortable working in a24/7 environment with rotating shifts including weekends and holidays.
• Service Heart:A passion for excellence and a proactive approach to helping customers.
• Communication Skills:Professional verbal and written skills.
• Integrity:A high level of attention to detail and care for personal traveler data.

The Opportunity
Does the idea of joining a brand-new team from day one and launching a partnership with a completely new client sound like an exciting next step in your career If you want to be part of building a new success story in Mumbai and enjoy the thrill of a fresh challenge then look no furtherwe want you on the team!

We cant wait to meet you!

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!