Workload Automation Specialist

Join Manulifes Global Wealth and Asset Management (GWAM) Systems and Platform Services team as a Workload Automation this role you will own and evolve enterprise batch automation workflows that support missioncritical financial platforms used globally. Your work ensures production stability today while enabling smarter scalable automation for the future.

Have the skills and experience for the job Learn more about it below!

Position Responsibilities

• Design build and maintain enterprise batch schedules using Broadcom CA Workload Automation dSeries (ESP)
• Operate and support batch workflows across development testing and production environments
• Automate manual or repetitive processes using Microsoft Power Platform (Power Automate Power Apps Power BI)
• Ensure smooth deployment and support transitions throughout release cycles
• Develop document and maintain scheduling standards controls and best practices
• Collaborate with geographically and culturally diverse application infrastructure and operations teams
• Successfully supporting and enhancing production batch workflows with minimal incidents
• Establishing trust as a reliable automation partner for application and platform teams
• Identifying and delivering meaningful automation improvements that reduce manual effort
• Contributing to improved standards documentation and operational consistency

Required Qualifications

• Experience with Broadcom CA Workload Automation dSeries (ESP) or equivalent enterprise scheduling tools (e.g. ControlM)
• Background in batch scheduling application support production operations or technical operations roles
• Strong analytical organization and problemsolving skills
• Strong written and verbal communication skills
• Amenable to work in a hybrid set-up (3x onsite per week)
• Amenable to work on a rotating or night shift

Preferred / Additional Skills

• Experience using Microsoft Power Platform (Power Automate Power Apps Power BI)
• Basic scripting experience (e.g. JavaScript)
• SQL query development and data analysis
• SFTP and secure filetransfer processes
• General understanding of server and network concepts
• Familiarity with ITIL SDLC and compliancecontrolled environments

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .