Learning and Development Consultant
Manila - Philippines
Job Summary
This role reports to the Manager of Learning and Development and is primarily responsible for conducting training and development needs analysis designing and developing digital learning content and implementing training initiatives that address assessed needs. The role plays a critical part in building futureready capabilities within the organization through enterprisewide elearning development and modern instructional design methodologies.
The Learning and Development Consultant takes the lead in digital content creation elearning development and the application of adult learning principles.
Position Responsibilities:
- Lead the endtoend project management of learning programs within the team
- Conduct Training Needs Analysis (TNA) using adult learning methodologies and instructional design models (ADDIE SAM)
- Design and develop elearning modules (e.g. Compass) including digital content creation module updates and conversion of existing content into digital formats
- Design and develop digital learning content simulations quizzes and interactive assets using Articulate 360 (Storyline Rise) or equivalent tools
- Conceptualize prepare and implement learning program development activities
- Build and maintain strong working relationships with trainers SMEs learning champions and stakeholders across the enterprise
- Evaluate the effectiveness of learning programs identify improvement opportunities and recommend actionable solutions
- Perform vendor management related to program development needs
- Facilitate selected Learning & Development courses as needed
Required Qualifications:
- A Bachelors degree or comparable professional experience may be factored into the hiring managers evaluation during the selection process
- Strong instructional design background with handson experience in elearning creation
- Proven experience using Articulate 360 (Storyline Rise) or equivalent tools with comparable capabilities (elearning modules simulations quizzes digital content)
- Demonstrated ability to design digital learning content from scratch (e.g. scenariobased interactive or enterprisewide modules)
- Experience developing training materials for developmental and capabilitybuilding programs (e.g. leadership niche skills enterprise programs)
- Strong understanding of adult learning principles ADDIE and SAM methodologies
- Ability to manage and execute learning and development programs endtoend
- Strong analytical and problemsolving skills
- Solid proficiency in the MS Office suite including Excel (intermediate to advanced formulas and pivot tables) PowerPoint Word Outlook and Project
- Ability to work effectively in an ambiguous environment and adapt to shifting priorities and timelines
Preferred Qualifications:
- Experience in process improvement and/or project management
- 12 years of experience managing and executing learningrelated programs
- Excellent presentation communication and facilitation skills
- Agile project management experience
- Ability to proactively respond to evolving learning needs and program requirements
When you join our team:
- Well empower you to learn and grow the career you want
- Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words
- As part of our global team well support you in shaping the future you want to see
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Contract
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.