Division Vice President (HOA)

Odevo and PMP are leaders in property and community management combining global expertise with local market knowledge to deliver exceptional service. Together we manage a diverse portfolio of properties and communities leveraging innovative technology operational excellence and a people-first approach to create thriving well-managed environments.

Odevo operates on a global scale bringing innovative technology and transformative solutions to modernize and streamline property management processes. PMP offers unmatched expertise and personalized service in managing homeowner and condo associations in the U.S. California Texas Utah Arizona & Colorado markets. PMP manages a diverse portfolio of communities delivering tailored solutions that enhance property value and elevate the living experience. By combining global resources local expertise and a people-first approach we are committed to creating thriving communities and fostering long-term success for our clients and residents alike.

About the role

PMP is looking for energetic passionate personable and detail-oriented professionals to join our growing team. The right candidate will embrace change celebrate innovation and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Responsibilities & Duties:

• Manages a team of Community and Associate Community Managers

• Responsible and accountable for meeting and exceeding the revenue goals of the assigned Division

• Oversees talent onboarding development and performance management for their direct reports

• Ensures consistent execution of company sales support systems programs tools and processes with their assigned Division

• Leads and develops their team in the achievement of their sales and customer service-related goals

• Works closely with EVP to execute consistent sales effectiveness programs and policies in such areas as coaching sales process reporting incentives and training

• Oversees forecasting for their assigned Division providing accurate information for planning budgeting and team performance

• Monitors the effective onboarding of new hires within their divisions working in partnership with Human Resources etc.

• Drive division revenue growth through the development and execution of a comprehensive strategic sales plan including new client acquisition and expansion of existing accounts

• Identify pursue and secure new business opportunities to increase market share within the Utah region

• Establish and maintain a strong pipeline of prospective HOA clients through networking referrals industry involvement and targeted outreach

• Ensures compensation plans and policies are consistently administered across the assigned Division

• Reviews Division financials monthly and effectively manages the Division budget

• Responsible for strategically leading the team by promoting and reinforcing a culture of excellence driving key initiatives and delivering predictable results

• Complete ongoing educational requirements and ensure the team is up to date with those

• Deliver recommendations and ensure established business plan goals and monthly quarterly and annual revenue projections are achieved for all communities

• Assess competitive market analysis (CMA) information and national/local market trends monthly and share with the appropriate management team members as needed

• Influence process efficiencies across the Division team

• Recruit hire evaluate train develop and retain a productive and highly engaged team

• Build a bench of future managers through skill development and creating growth opportunities within the organization and provide career development for those team members engaged in their current position

• Prepare recommend and review compensation programs for the Division team

• Support customer service by ensuring that at least one annual survey is sent out and reviewed. If any negative trends are identified execute a plan for remediation

Who you are

• Energetic and strategic leader who thrives in a fast-paced growing environment and brings a passion for driving operational excellence team performance and client satisfaction.

• Personable and customer-focused executive who builds strong relationships leads with professionalism and is committed to delivering extraordinary service to clients and stakeholders.

• Detail-oriented and adaptable professional who embraces change champions innovation and confidently leads teams through growth process improvement and evolving business needs.

Experience

• Bachelors Degree in Business Marketing or related field from an accredited college or university is preferred

• 7 years of related experience required

• Minimum of three years experience in a senior-level (regional or higher) management role

• Certifications Licenses and Other Special Requirements

• Frequent car travel requires the incumbent to possess and maintain a valid drivers license

• Uses sound judgment and experience to solve moderately complex problems based on precedent example reasonableness or a combination of these

• Has an advanced knowledge of the HOA industry and a functional discipline

• Workable knowledge of personal computers to include proficiency in Microsoft Office and Windows

• Experience with Customer Relationship Management software

• Ability to work well under stress complete assignments accurately work independently and manage time effectively

• Must exhibit a high degree of initiative of creativity good judgment and professional ethics

• Excellent communication skills and the ability to motivate and develop staff at all levels

• Must be able to self-initiate and take charge of the multi-faceted strategies that are developed

• Must possess strong management skills to work efficiently as a team with other functional areas

• Leadership experience included structuring goals and revenue expectations

• Proven track record of managing complex processes with diverse groups of stakeholders

Excited

Get in touch! We look forward to receiving your application! If you have any questions please feel free to contact Nicole Tacktikos Talent Partner at Odevo.