Learning & Growth Specialist French market
Job Summary
Looking for your next career challenge Or just poking around Whether curiosity or ambition brought you here Avantio could be exactly what youre looking for!
Who are we
We dont want to bore you with another endless company biography. Heres a quick snapshot of what we do! We build cloud-based software to help vacation rental agencies manage and distribute their properties in our all-in-one tool . Moreover we create custom websites for our clients.
Want to know more Here you can get to know us better technology and innovation are just a part of it. The real engine behind Avantio is our people . Were a Valencian Saas company with a global mindset and 200 professionals from 28 different nationalities . Our HQ is located in sunny Valencia we recently opened an office in Mexico and we have a sales team working remotely from Florida (USA) .
What brings us together Our experience professionalism and passion for what we do.
Ready to join the team
What youll be doing (and who with)
You will be part of the Customer Experience team a multicultural team of over 50 people divided into different roles to assist our clients and ensure that their experience using Avantio software is as seamless as possible.
As Learning & Growth Specialist you will be responsible for training the new customer on the use of our PMS and Channel Manager.
What would be your day-to-day
Ensure a good knowledge of the customers system.
Advise on certain settings according to the companys profile.
Know the available options and make the corresponding activations.
Follow the protocols and deadlines set by the company.
Follow up properly after the first moments of going online.
Ensure quality and customer satisfaction.
What are we looking for
French Spanish high level of another language is mandatory (Italian English Portuguese etc)
Experience in teaching or training skills
Experience working in a Saas company
Proactive and positive attitude
Service-oriented
Motivated and a fan of technology. Knowledge of our products is a plus
What do we offer
Yes we have fresh fruit at the office coffee tea and several types of milk. We also have a ping-pong table and fun Xmas dinners . But we know those arent what will make you join the team.
Lets go to what really matters
Stable full-time contract
Salary: According to proven experience (base salary bonus).
Flexibility that fits your life: hybrid work (3 days at home 2 at the office each week) flexible working hours an afternoon off for childrens birthdays and support during their first days at school. We care about your life outside of work
Keep learning! Training on tools and skills relevant to your role and team.
Carsharing: the possibility of giving your colleagues a lift in your car (monthly extra from the company) or you can travel to work with colleagues for free.
Days off: 22 days of PTO 24th and 31st of December.
And much more! Reduced price in several services just for belonging to Avantio: health insurance healthy meals at the office MyRealFood App gym and outdoor sports.
Avantio is an equal opportunity employer . You are welcome for who you are no matter where you come from what you look like or who you love. Your story perspective and individuality make us stronger and more innovative. Moreover we provide the necessary tools and opportunities to grow professionally. You will be challenged to develop your professional career!
If youve made it this far You might be very interested in joining our team! Theres plenty more to experience that we cant fully explain here. Join us and make an impact!