IN Technical Sales Operations Engineer (MW)

Location: Pune India
Contract Type: Full-time Permanent
Travel: Occasional depending on business needs
Start Date: ASAP
Reports To: India Sales Manager

About Us

Metrologic DCS is a global software company specializing in industrial 3D metrology and quality intelligence. Part of the Sandvik Group we provide technologyagnostic solutions that help manufacturers measure analyze and manage quality data across their production processes.

Our software is used worldwide to improve product quality optimize manufacturing performance and support datadriven decisionmaking in complex industrial environments.

Position Summary

We are looking for a Technical Sales Operations Engineer to support our sales activities in India by ensuring efficient execution of the sales process and acting as a key operational link between Sales Technical teams and our global support functions.

The role focuses on supporting technical sales activities managing RFQs and proposals coordinating internal stakeholders and ensuring reliable execution from opportunity qualification through order closure.

Working closely with Application Engineering this position contributes to smooth sales execution while enabling technical teams to focus on their core expertise.

Key Responsibilities

1. Technical Sales Support (PreSales Framing)

• Support customer requirement analysis and solution framing in coordination with Sales and Application Engineering

• Provide technical sales support up to solution framing level (in collaboration with Application Engineers and the Local Technical Leader)

• Participate in technical presentations and basic solution demonstrations when required

• Ensure alignment between customer needs proposed solutions and internal capabilities

2. RFQ & Proposal Management

• Analyse RFQs received via procurement platforms or direct sales channels

• Coordinate internal contributors (Sales Application Engineering Finance HQ teams)

• Consolidate scope pricing inputs timelines and proposal documentation

• Prepare and secure highquality compliant technocommercial proposals

• Support presales activities including AMC proposals and structured followups

3. Sales Operations & Coordination

• Support opportunity tracking pipeline updates and forecast preparation in CRM tools

• Ensure proper documentation of sales activities (quotations purchase orders licenses internal validation flows)

• Act as an operational coordination point between Sales Application Engineers Sales Administration Finance and Customers

• Support smooth handover from sales opportunity to order execution

4. Customer Interaction (Operational Scope)

• Act as a contact point for customers regarding technical or commercial clarifications during the sales process (nonnegotiation scope)

• Support onboarding coordination license activation followup and operational handover to delivery/support teams

• Contribute to trusted and professional customer relationships

5. Process & Continuous Improvement

• Contribute to the standardization of RFQ proposal and sales execution processes

• Support CRM adoption data accuracy and reporting quality

• Identify inefficiencies and propose improvements to sales operations and coordination

Your Profile

Education & Experience

• Bachelors or Masters degree in Engineering Industrial Technology or a related field

• Minimum 5 years of experience in technical sales support sales operations or presales roles in industrial or software environments

• Proven experience managing RFQs proposals and structured sales processes

Technical & Professional Skills

• Experience in metrology software/solution CMMs Laser scanners for manufacturing field

• Deliver technical presentations basic demos and solution explanations to customers

• Understand customer requirements and propose suitable inspection metrology or manufacturing solutions

• Ability to coordinate multiple stakeholders in complex sales processes

• Strong organizational analytical and documentation skills

• Experience with CRM platforms (Salesforce Microsoft Dynamics or equivalent)

• Fluent English (written and spoken)

Attributes

• Structured and processoriented mindset

• Strong sense of ownership and reliability

• Businessoriented but noncommercial posture

• Ability to work effectively in a crossfunctional and multicultural environment

• Autonomy rigor and professionalism

Why Join Us

• Join a global market leader within the Sandvik Group

• Play a key role in supporting business growth in a fastdeveloping market

• Work in a collaborative international and technologydriven environment

• Benefit from longterm career development and evolution opportunities

• Competitive salary and benefits package

• Strong commitment to inclusion diversity and empowering women

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