Infrastructure Engineer III-Network Rapid Response Team
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions where infrastructure is of paramount importance you can play a pivotal role.
- Accountable for incident problem change management risk vendor and client relationship internal and external communications service delivery lifecycle management and service evolution.
- Execute day-to-day duties of the function and define and drive MIS requirements to support and improve the business processes supported.
- Act as the primary customer interface for day-to-day issues and queries.
- Demonstrate leadership skills and emerging management capability (e.g. Team Leader / SME).
- Coach and mentor less experienced team members and support overall team management responsibilities.
- Develop organizational functional goals priorities and service objectives aligned to the overall GT strategy.
- Create original documentation and update existing documentation.
- Act independently and leverage critical thinking.
- Advocate for the customer base when faced with infrastructure or business-critical issues.
- Execute within a customer-centric environment.
- Operate flexibly in a hands-on fast-paced high-pressure client-focused and collaborative environment.
Required qualifications capabilities and skills
Formal training or certification on infrastructure disciplines concepts and 3 years applied experience
- BE/BS degree or equivalent with 7 years of experience in Network Operation.
- Expertise in one or more network technologies: Routing & Switching (LAN WAN MAN).
- Expertise in IP services such as load balancing Bluecoat proxies and firewalls.
- Expertise in data center technologies (Nexus ASR VXLAN Cisco ACI / SIMPL Arista Fabric).
- Expertise in optical technologies (Ciena).
- Experience working in a banking exchange or technology environment within a global organization.
- Understanding of network infrastructure components and how they are tracked and managed in various systems.
- Ability to use (or learn) scripting languages such as Python Ansible etc.
- Experience with protocol analyzers (Cpacket BigSwitch Wireshark Riverbed).
- Experience with capacity/monitoring management tools (Splunk SevOne ThousandEyes).
- Communicate clearly in writing and verbally.
- Collaborate effectively across teams and stakeholders.
- Prioritize competing demands in a high-pressure environment.
- Adapt quickly to changing priorities and technologies.
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
