Principal, Global Process Owner

Who We Are:

Its exciting to find yourself standing in a pivotal moment in time. Its even more exciting to be out front leading it. At QTS our world-class data centers are supporting our customers most strategic growth initiatives positioning us at the forefront of todays dynamic digital transformation.

As AI and cloud drive the demand for increased speed capacity and capability QTS has emerged as the global digital infrastructure leader committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation QTS designs builds and operates some of the worlds most advanced forward-thinking data is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our companys culture innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable resourceful and mission driven. Together we do great things.

Who You Are:

The Global Process Owner (GPO) Integrated Business Planning (IBP) is accountable for the design standardization governance and integrity of the IBP process across QTS. This role ensures IBP is executed consistently predictably and with appropriate controls across all functions regions and planning horizons.

The IBP GPO operates within the enterprise GPO operating model partnering closely with the IBP Director or Senior Director (who owns the IBP management system executive cadence and outcomes) and the GPO Leader (who governs enterprisewide process standards and consistency). The IBP GPO does not own business results or executive decision forums; instead this role ensures the process data controls and standards underlying IBP are decisiongrade and scalable.

What You Will Do:

IBP Process Ownership & Governance

• Own endtoend accountability for the IBP process domain including process boundaries decision points controls and escalation paths across demand supply financial capital and capacity planning.
• Define and maintain the IBP process taxonomy (L1L5) including standardized definitions ownership handoffs and documentation aligned with enterprise process standards.
• Establish and enforce IBP process governance including planning stage gates reconciliation rules approval frameworks and exception handling.
• Manage intake prioritization and sequencing of IBP process changes assessing enterprise impacts risk and control implications.
• Ensure IBP process governance aligns with enterprise initiative and process governance frameworks.

Standards Controls & Data Integrity

• Develop and maintain standardized IBP artifacts including process maps SOPs calendars RACIs control points and KPI definitions.
• Define and govern critical IBP data elements and assumptions including ownership lineage validation rules and data quality thresholds.
• Partner with systems and data teams to translate IBP process standards into system requirements and embedded controls.
• Apply and evolve the GPO Playbook to ensure consistent documentation depth governance rigor and audit readiness.

Performance Monitoring & Continuous Improvement

• Define and maintain IBP process KPIs focused on planning effectiveness timeliness compliance and decision readiness.
• Maintain transparent dashboards highlighting performance variation and exceptions across the IBP cycle.
• Use analytics and process insights to identify bottlenecks control gaps and improvement opportunities.
• Drive prioritized process improvements that strengthen consistency comparability and scalability.

Enablement & Adoption

• Support adoption of IBP standards through training guidance communications readiness criteria and compliance reinforcement.
• Coordinate rollout of IBP process changes with the IBP Director / Senior Director and enterprise change partners.
• Reinforce disciplined planning behaviors and adherence to enterprise standards.

Scope and Impact

• Enterprisewide ownership of IBP process standards and controls
• Regular interaction with senior functional leaders and process councils
• Direct influence on planning consistency data integrity and decision quality
• Other duties as assigned.

What You Will Need to Be Successful:

• Bachelors degree or equivalent experience.
• 7 years of experience in IBP S&OP enterprise planning or global process ownership.
• Demonstrated success establishing governance standards controls and KPIs in complex environments.
• Strong influence skills in matrixed organizations without direct authority.

Nice to Have:

• Advanced degree and certifications (Lean Six Sigma PMP) a plus.
• Experience with process analytics or process mining platforms preferred.

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