Office Assistant

We are interviewing for a Full Time 30 Hour Office Assistant at our Jenn Square location who enjoys patient care in the outpatient setting in Jenn Square MD.

We invite you to join a cohesive highly reputable team with a mission to care for our patients each other and the community.

Delivering clinical excellence for over 25 years.

Advance Rehabilitation Management Group (ARMG) is a physical therapist-owned company that has beenprovidingexceptional physical therapy services since 1998.

We work together.

We have a strong collaborative team of therapy professionals committed to working together. If you are searching for a fantastic team to join and develop your clinical skills with we would love to support you. Clinicians should work in an environment where they feel valued heard and equipped to grow in their careers.

Our patients are what drives us.

We treat each patient as we would want ourselves and our families to be treated. We are committed toprovidingthe most personalized and skilled physical therapy service possible in a warm and friendly environment.

Do your best work while living your best life!

We invite you to join a cohesive highly reputable team with a mission to care for our patientseach otherand the community.

Job Overview:

As an Office Assistant youll play a crucial role within our outpatient services team focusing on delivering outstanding customer service. Your responsibilities encompass warmly greeting and assisting patients managing check-ins and check-outs handling co-pays verifying insurance coverage scheduling and confirming appointments and efficiently processing new therapy referrals. Additionally youll coordinate the commencement of care with our therapy staff while ensuring a seamless and timely experience for our patients.

Key Responsibilities:

• Provide exceptional customer service managing patient interactions both in-person and over the phone.
• Handle administrative duties including but not limited to appointment scheduling registration verification and payment processing.
• Maintain staff productivity by effectively managing therapists schedules.
• Act as a liaison between therapy staff billing office and MD offices.

Skills Required:

• Proficiency in Microsoft Office (Word Excel Outlook).
• Highly organized and skilled in managing schedules.
• Ability to multitask and meet clinic scheduling goals.
• Excellent interpersonal skills demonstrating initiative good judgment and attention to detail.
• Strong customer service skills both in-person and over the phone.
• Proficient typing skills.

Qualifications & Experience:

• High school graduate; additional education (college or healthcare technical school) preferred.
• 1-2 years experience in a front office setting (healthcare environment preferred but not mandatory).
• Motivated team player with a proactive work attitude and ability to work with minimal supervisi