HRO(Payroll Operations) Manager

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment. Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Manager/Assistant Manager Payroll Operations (Austria) High Complexity Governance & Compliance Owner)
Role Purpose
This role is essential in owning end-to-end payroll governance statutory compliance stakeholder management and transformation while ensuring zero-defect payroll delivery.
Responsibilities
Governance

Validate completeness of payroll records Tax and social insurance postings
Ensure compliance of closing processes with Austrian labour law collective bargaining rules and DPA/GDPR obligations.
Drive initiatives to enhance Payroll process accuracy compliance and efficiency.
Own monthly payroll closing sign-off
Oversee escalations and provide resolutions for complex process issues.

& Regulatory Compliance (Austria)

Review heavy labour reporting Accruals provisions liabilities Severance and pension outputs
Champion DPA/GDPR compliance across payroll systems and processes and approve privacy impact assessments.

& Control Framework

Own payroll controls i.e. Payroll control reports validation Exception management (unpaid leave incorrect taxation).
Drive continuous control automation and embed DPA evidence requirements into control documentation.
Lead periodic internal reviews audits and risk assessments for Payroll processes

Leadership & Capability Building

Manage team structure (Associate Sr. Associate)
Allocate work based on complexity and risk
Build expertise in Austria payroll laws & systems
Foster a compliancefirst culture and ensure the team has the skills to manage Austrian statutory complexity and DPA/GDPR obligations.

Systems Ownership
Preferred to have: - ServiceNow Workday BMD; HRSuite; Assignment Management Tool (AMT); Global Advantage; SAP Concur; ARIBA; Docusign; TMI; Excel; Power BI / Tableau; Outlook MS Teams; SharePoint.
Qualifications we seek in you!
Minimum Qualifications
Bachelors degree in HR Business or Payroll Operations (MBA preferred).
Strong statutory audit transformation exposure
Expertise in Payroll reporting Data accuracy and process automation.
Familiarity with HCM tool SuccessFactors Workdays Oracle Fusion will be an added advantage
Strong preference for candidates with European experience.
Willingness to work 5 days from office in client specific shift.
Preferred Qualifications/ Skills
Proven experience in managing large-scale operations and leading cross-functional teams.
Certifications in leadership Payroll management or project management.
Familiarity with Human Resource Management System platforms Ticketing tools
(ServiceNow Zendesk) and European statutory payroll requirements
Strategic thinker with strong analytical abilities.
Exceptional leadership and team management capabilities.
Knowledge of state regulations (for example bargaining agreements or unionized agreements).
Good understanding of local labor laws and cultural expectations.
Effective communicator with strong stakeholder engagement skills.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.