Temporary Meetings & Events Server, The Statler Hotel
Ithaca, NY - USA
Job Summary
The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence community and a commitment to shaping the future of hospitality.
The Statler Hotel located on Cornell Universitys campus is renowned as the premier hotel that teaches. It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education making it a cornerstone of Cornells hospitality program.
In this role youll help create a welcoming positive environment for guests and coworkers by being friendly respectful and easy to work with. We value teamwork inclusivity and making sure everyone feels comfortable and supported.
Your main job will be serving food and drinks at events while providing great customer service. Youll also help set up and clean up event spaces handle payments and keep service areas stocked and organized. You may also work alongside student staff helping them learn and build confidence in a hospitality setting.
Shifts will vary depending on events and may include evenings weekends and holidays.
Please note: Prior to starting any job on campus you will need to fill out an I-9 form (you only need to do this once during your time at Cornell). To speed up your hiring process you should begin collecting original documents to show your identity and work eligibility. Information about the appropriate documents can be found here: and responsibilities
- Responsible for all elements of on-site events associated with setup service and breakdown.
- Ensure all events are executed correctly and all contractual obligations indicated on the event order are met.
- Communicate with the culinary team to ensure safe and elegant food service.
- Maintain buffets and food displays to departmental standards.
- Provide safe responsible alcohol practices for both tableside and bar-style service.
- Respond to guest requests and concerns.
- Create a welcoming environment for event guests.
- Report incidents concerns and noteworthy occurrences at events to management team.
- Prepare event materials such as silverware glassware linens heating elements and decorations.
- Serve guests at buffets receptions and plated events.
- Assist with guest audiovisual needs.
Knowledge/Experience required
- Must also be able to work in a fast-paced collaborative environment with their coworkers as well as the guests they are serving.
- Must be able to commit the time needed for each event while standing on their feet for long periods of time.
- Desire to learn and master the fundamentals of the job.
University Job Title:
Temporary Food Service/Kitchen Worker
Job Family:
Temporary Auxiliary Services
Level:
No Grade - Hourly
Pay Rate Type:
Hourly
Pay Range:
Refer to Posting Language
Remote Option Availability:
Onsite
Company:
Contact Name:
Lisa Rhoads
Contact Email:
Job Titles and Pay Ranges:
Non-Union Positions
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline
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