Director, Deal Desk Strategy

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.

Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

About PTC Global Sales Operations

PTC Global Sales Operations is a results-driven organization committed to integrity professionalism and innovation in pursuit of scalable growth and operational excellence. Within Sales Operations the Deal Desk plays a critical strategic role: shaping how PTC brings commercial strategy to life through compliant customer-centric and financially sound deal execution.

Your Impact

The Director Deal Desk Strategy is a senior leadership role responsible for defining evolving and operationalizing PTCs global commercial governance model. This role sits at the intersection of strategy policy enablement and technology and acts as a transformation leader for how commercial decisions are guided executed and scaled across the enterprise.

Moving beyond individual deal support this leader owns the commercial system policies decision frameworks delegation models and knowledge assets that enable sellers partners and internal teams to execute complex deals efficiently compliantly and consistently worldwide.

The role operates as a strategic advisor and architect influencing senior leaders across Sales Finance Legal and Operations and embedding company priorities directly into the Deal Desk operating model.

Key Responsibilities

Commercial Strategy & Governance Leadership

• Own and continuously evolve PTCs global Deal Desk governance framework ensuring alignment with corporate strategy financial objectives and risk tolerance.
• Act as the enterprise steward for commercial policy intent balancing growth compliance and customer outcomes.
• Serve as a trusted advisor to senior leadership on commercial risk policy trade-offs and long-term deal health.

Policy Delegation & Decision Framework Architecture

• Redesign and maintain Delegation of Authority (DoA) models that reflect executive direction enable faster decision-making and support scalable growth.
• Lead policy simplification initiatives that reduce friction while preserving financial and legal integrity.
• Establish clear commercial decision principles to guide both human judgment and system-driven approvals.

Commercial Operating Model Transformation

• Define and mature the Deal Desk operating model including interaction points with Sales Legal Finance and Product.
• Identify structural inefficiencies and lead cross-functional transformation initiatives to improve deal velocity clarity and consistency.
• Ensure governance frameworks scale globally while respecting regional and go-to-market nuances.

Knowledge Enablement & AI-Driven Guidance

• Own the global commercial knowledge ecosystem ensuring policies playbooks and guidance are modern intuitive and always current.
• Lead the evolution toward AI-enabled commercial guidance embedding policy and deal intelligence directly into seller workflows.
• Champion a shift from static documentation to dynamic decision-oriented enablement.

Cross-Functional Influence & Leadership

• Act as a senior Deal Desk representative in strategic initiatives transformation programs and executive forums.
• Influence without authority across Sales Finance Legal Operations and IT to drive alignment and adoption.
• Mentor senior team members and raise the strategic capability and credibility of the Deal Desk function.

Success Profile

This role is right for a leader who:

• Thinks in systems and operating models not transactions
• Is comfortable shaping ambiguity into scalable frameworks
• Balances commercial creativity with financial discipline
• Can influence senior stakeholders through insight clarity and credibility
• Sees Deal Desk as a strategic growth platform not a control function

Experience & Capabilities

• Deep experience in Deal Desk Revenue Operations Sales Operations Finance or equivalent enterprise commercial roles
• Strong understanding of SaaS / subscription economics deal structuring and commercial risk management
• Proven track record leading cross-functional transformation initiatives
• Exceptional written and verbal communication skills with executive-level presence

Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us

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