Senior Video Conferencing Project Specialist

About the Role

The Senior Video Conferencing Project Specialist is an experienced individual contributor responsible for the operational execution governance and continuous improvement of enterprise audiovisual (AV) videoconferencing systems. This role serves as the primary process owner for the firms videoconferencing program including workflows standards vendor engagement and project lifecycle oversight across all supported locations. Operating with a high degree of autonomy this role functions as a trusted subjectmatter expert and partner to internal stakeholders and external vendors influencing outcomes through process ownership crossfunctional collaboration and sound independent judgment.

The Impact Youll Make

• Own and maintain standardized videoconferencing workflows intake processes and operating procedures to ensure consistency and compliance across locations

• Ensure AV work is properly requested approved tracked and documented using enterprise tools and internal systems

• Establish and maintain SOPs templates and documentation standards while driving continuous process improvement

• Lead endtoend AV project coordination from intake through closeout across multiple concurrent initiatives

• Serve as the primary operational point of contact for internal project teams and external AV vendors

• Define and validate scopes of work project readiness timelines milestones and handoff requirements

• Monitor vendor performance and ensure compliance with contractual quality and documentation expectations

• Partner closely with IT Facilities Conference Services and Corporate Events to align AV execution with broader workplace and technology initiatives

• Identify and manage dependencies related to network connectivity power room readiness and scheduling

• Review vendor invoices for accuracy and alignment with approved scopes and completion milestones

• Confirm project completion and ensure all closeout documentation drawings and records are received and archived

• Serve as the primary escalation point for AV operational risks and process gaps leading crossfunctional solutions

• Influence outcomes by building alignment and guiding stakeholders without direct authority

• Maintain expertise in videoconferencing platforms hardware standards and collaboration technologies while staying current on industry trends and best practices

What Youll Bring to Baird

• 5 years of experience in audiovisual operations workplace technology or technical project coordination

• Proven experience managing vendors scopes of work and structured operational workflows

• Proficiency with workflow tracking and documentation tools such as Smartsheet Excel and ticketing platforms

• Strong written and verbal communication skills with the ability to influence without authority

• Ability to work independently while partnering effectively across functions

• Experience supporting enterprise or multisite AV environments

• Familiarity with AV standards system documentation and installation lifecycles

• Demonstrated experience driving process improvement or operational optimization initiatives

• Willingness to work long hours including nights and weekends with flexibility to travel domestically (approximately 1030%)

#LI-AK1

Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race color religion sex pregnancy citizenship national origin age disability military service veteran status sexual orientation gender identity or expression genetic information or any other status protected by law.