Clerical In Charge Brisbane & DIfW

Ready to lead a dynamic clerical team Be part of a specialist medical clinics

Imaging Queensland is seeking an experienced and people-focused leader for the role of aClerical In Charge(Practice Manager) across ourBrisbane City and Diagnostic Imaging for Women (DIFW) clinics located in the heart of Queen Street Mall.

This is a rare opportunity to lead two established high-profile clinics in Brisbanes CBD driving operational excellence while fostering a unified and high-performing clerical team.

Your leadership will directly influence patient experience team engagement and service quality across the hub.

ABOUT THE ROLE:

Youll be responsible for the overall coordination of day-to-day operations performance and service delivery across the two sites ensuring consistency and quality in patient care and administrative processes.

You will work closely with reception teams modality leads radiographers sonographers and other internal stakeholders to support staff engagement service efficiency and optimal patient flow playing a key part in building unity between the sites fostering a connected team culture and supporting the delivery of exceptional diagnostic imaging services.

You will report directly to the Administration Services Manager working closely to implement operational strategies drive team performance and ensure high-quality clerical services across both sites.

KEY RESPONSIBILITIES:

Lead clerical teams across Imaging Brisbane City & DIFW

Oversee reception operations patient bookings phones and front-of-house service delivery

Manage staffing rosters leave coverage and timesheet approval

Provide leadership coaching and performance support to the clerical team

Monitor workflows and daily operations to ensure high levels of efficiency and service quality

Champion a consistent collaborative and respectful workplace culture across all sites

Coordinate cross-site communication and ensure alignment with clinical teams

Identify and lead improvement initiatives in partnership with the Administration Services Manager and Territory Manager

ABOUT YOU:

Demonstrated experience in a senior clerical or administrative role within a medical or radiology setting

Strong leadership skills with experience managing teams

Excellent communication time management and organisational skills

High level of attention to detail with strong problem-solving capabilities

Confident in rostering compliance and operational decision-making

Passionate about staff development team culture and service excellence

Proactive solutions-focused and approachable

Sound knowledge of Medicare DVA Workcover and inpatient billing processes

WHAT WERE OFFERING:

A leadership role with scope for innovation collaboration and growth

A supportive high-performing team environment

Access to Imaging Queenslands leadership training and development programs

Uniforms provided

Recognition through staff awards programs

Fitness Passport with access to 1000 facilities nationwide

Employee benefits including paid parental leave wellbeing support and discounted healthcare for you and your immediate family

Annual salary reviews

This is a full-time position working a 9 day fortnight Monday to Friday (38 hours) and occasional weekend work if operationally required. Clinic hours are between 7:45am - 5:15pm

HOW TO APPLY

Click Apply!

For a confidential chat or find out more about IQ please contact our Talent Acquisition Business Partner - Jodie via.

Building a healthier world by delivering the best health outcomes one patient at a time!

Please note: A Police Check will be required for the successful applicant.

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world by delivering the best health outcomes one patient at a time.