Customer ServiceSupport Representative
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Description
- Act as the first and primary point of contact for all customers clients and guests.
- Provide accurate and timely information regarding processes logistics and general inquiries.
- Ensure a positive and consistent in-house customer experience.
- Manage daily customer service operations including training center experience and reception-related tasks.
- Monitor service delivery standards and ensure customer service expectations are consistently met or exceeded.
Minimum Qualifications
- Vocational technical or associate-level education in administrative business or related fields.
- 03 years of relevant work experience in customer service reception or administrative roles.
- Ability to handle moderately complex assignments with limited supervision.
- Strong communication and interpersonal skills.
- Customer-focused mindset with a professional and positive attitude.
- Ability to work on-site.
Preferred Qualifications
- Previous experience in customer-facing roles within training centers offices or service environments.
- Familiarity with front-desk operations or customer service processes.
- Ability to manage multiple tasks in a fast-paced environment.
About CAE
At CAE our mission is clear: to help make the world a safer place. For nearly 80 years weve driven innovation in simulation training and mission readiness to support critical operations worldwide. By leveraging advanced technologies we empower our customers to operate smarter faster and more sustainably. Join a purpose-driven organization where bold ideas are encouraged collaboration drives progress and your growth fuels our shared success.
Position Type
RegularEqual Opportunity & Accommodations
CAE is committed to providing equal opportunities to all applicants regardless of race nationality color religion sex gender identity or expression sexual orientation disability neurodiversity veteran status age or other characteristics protected by law. We encourage applicants who may not meet every qualification to apply. Reasonable accommodations are availablecontact your recruiter or email if needed.
Data Privacy
CAE thanks all applicants for their interest. However only those whose background and experience match the requirements of the role will be contacted.
Required Experience:
Unclear Seniority
About Company
CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. With nearly 5,000 employees, CAE USA Inc. is the largest segment within CAE's Defense and Security business unit. The organization le ... View more
