Kinetic is Australia and New Zealands largest and most diverse bus operator moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers our people and our environment we are industry leaders in delivering zero-emission technology investing in our communities training and developing our people and providing an inclusive workplace which reflects the communities we serve.

Administration Support

Perth WA

Kinetic is seeking an enthusiastic and detaildriven Administrator to support our growing charter and special events business across Western Australia.

This role is perfect for someone who thrives in a fastpaced environment enjoys building strong customer relationships and brings a proactive approach to sales support and administration.

About the Role

Reporting to the Sales Manager WA you will play a key part in supporting the delivery of exceptional charter services by engaging with customers preparing quotes and helping drive business growth.

You will work closely with internal and external stakeholders to ensure customer needs are understood expectations are met and opportunities for new or repeat business are captured.

Key Responsibilities

• Liaise with existing and new customers acting as a key point of contact
• Build rapport with potential clients and help arrange meetings
• Receive and process incoming charter enquiries
• Prepare accurate timely charter quotes and client proposals
• Seek customer feedback to understand success and identify areas for improvement
• Support retention and growth of current accounts
• Conduct research to identify new business opportunities
• Provide monthly and adhoc reporting to the Sales Manager
• Maintain strong relationships with internal teams including Operations Planning & Scheduling and General Managers

About You

• Experience in administration assisting a team and customer facing will be very well regarded
• Excellent communication and relationshipbuilding skills
• Strong organisational abilities with the capacity to multitask and manage complex enquiries
• A proactive and positive approach with the ability to work in an agile and dynamic environment
• High level of computer literacy (Microsoft Office and internal systems)
• Selfmotivated with strong attention to detail and an improvement mindset

The benefits of working with us:

• We are Australasias leading mass transit bus operator and are rapidly growing.
• We have a diverse inclusive and supportive work environment that enables you to succeed.
• We care for our people and provide an Employee Assistance Program which includes wellbeing support financial and nutritional coaching counselling and legal advice.

How you apply:

Kineticis proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities genders and cultures including Aboriginal and Torres Strait Islander Peoples to apply.

If you are ready for an exciting career with Kinetic then click the Apply button now!