HR Business Partner – South West & Outlets (12-month Maternity Cover)

At Swarovski you dont just join a brand - you help reinvent one of the most iconic names in fashion and design. Here bold ideas matter creativity drives change collaboration is valued and your work shapes how the world experiences brilliance. If youre ready to push boundaries grow your skills and leave your mark where innovation meets timeless elegance were ready for you.

Were looking for an HR Business Partner South West & Outlets to advise challenge and guide on people-related issues and priorities to help drive business results. This is a field-based role offering autonomy and influence at the heart of the business.

About Job

Your main responsibilities will include but are not limited to:

• Serve as a trusted HR Business Partner to the Area Manager South and 2 x District Managers for the South-West District (UK) and Outlets District (UK & ROI).
• Provide advice and guidance across all people related topics including a range of employee relations cases (low level and complex) and policy application.
• Coach and develop line managers to strengthen leadership capability and improve effective employee relations ensuring consistent HR practices and mitigate organisational risk.
• Manage Advisory Conciliation and Arbitration Services (ACAS) Early Conciliation activities to proactively reduce the likelihood of Employment Tribunal claims.
• Partner with Global Business Services teams to maintain compliant HR administration and support regional recruitment needs including critical or highpriority roles.
• Lead the Performance Talent Review and Succession Planning processes ensuring robust talent discussions and effective followthrough on development commitments.
• Analyse People KPIs identify trends or risks and drive accountability for action plans that improve performance across both districts.
• Generate ideas and support line managers with employee engagement initiatives to improve staff retention reflected in labour turnover statistics and employee satisfaction eNPS scores from employee surveys.
• Involvement in ad-hoc people related projects based on the needs of the business.

About You

You are an ideal candidate if you have:

• Minimum of 8 years experience in HR; of that 4-5 years experience in an HR Manager/HR Business Partner role.
• HR experience within a multi-site retail business in the UK; ideally this will be in a field-based HR role.
• Excellent working/practical knowledge of UK employment law and at least 5 years of experience of independently managing both low level and complex ER cases end to end.
• Knowledge of Republic of Ireland employment law preferable but not essential.
• CIPD level 5 qualified desirable but not essential.
• Excellent stakeholder management and influencing skills.
• Personable approachable and reliable with an ability to manage personal sensitive and confidential information in a professional and appropriate manner.

What We Offer

You can expect a range of benefits including:

• Enhanced annual holiday entitlement
• 1 x Wellbeing Day each year
• 1 x paid Volunteering Day each year
• Half Day Friday once per month
• Hybrid Working
• Company Car
• Company Pension
• 60% staff discount on Swarovski Crystal products (home & jewellery)
• 30% staff discount on Swarovski Created Diamonds
• Food & refreshments allowance
• Staff Referral Bonus up to 250
• Jubilee Awards to celebrate key service milestones
• Annual Awards to celebrate and recognize your achievements
• Season Ticket Loan
• Exclusive access to our Employee Assistance Programme (EAP) The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
• Access to our online benefits platform offering a wide range of retail hospitality and entertainment discounts (UK only)

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895 we design manufacture and sell the worlds finest crystals gemstones Swarovski Created Diamonds zirconia jewelry accessories and home décor.

Sustainability and responsibility are at the heart of our brand from circular innovation to diversity inclusion and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair inclusive recruitment and to building a workplace where everyone feels they truly belong.