Presales Team Leader

General Summary

The Presales Team Leader is responsible for leading and driving the performance of both the Brand Ambassador team and yourself during pre-opening and promotional phases. This role ensures strong personal sales contribution while effectively coaching and managing the team to achieve overall sales targets.

The position reports directly to the Presales Manager and acts as the key link between management and the Brand Ambassador team.

Roles and Responsibilities

Team Leadership & Management

Lead supervise and motivate Brand Ambassador to achieve individual and team sales targets

Conduct daily sales briefings and performance reviews

Provide coaching and hands-on support in closing sales

Monitor attendance discipline and professional conduct

Develop action plans to improve underperforming team members

Sales Performance & Target Achievement

Drive presales campaigns to achieve assigned revenue and membership targets

Monitor daily weekly and monthly performance

Ensure proper follow-up and lead management

Support team members in closing difficult sales

Maintain accurate sales reporting

Operational & Administrative Responsibilities

Ensure accuracy of membership documentation and payments

Monitor CRM usage and database management

Submit sales performance reports to Presales Manager

Ensure compliance with company policies and procedures

Customer Experience & Brand Representation

Maintain professional customer service standards

Handle escalated objections and customer concerns

Represent the brand during roadshows and presales activities

Qualifications

Bachelors degree in Business Marketing Sports Management or a related field.

Minimum 2 years of proven experience in sales presales including team management.

Demonstrated track record of achieving presales targets in a multi-club or regional environment.

Strong background in fitness industry sales presales campaigns and membership growth.

Experience leading training and performance-managing skills in presales or sales teams.

Able to relocate workplace and traveling.