Implementation Lead

About Instabee

Instabee was founded in 2022 through the merger of two fast-growing last-mile delivery companies: Budbee and Instabox. Together were building a new standard for e-commerce logistics one thats faster more flexible and tailored to the needs of merchants and consumers alike. Instabee delivers millions of parcels each month across Europe. We work with thousands of e-commerce merchants and are rapidly becoming Europes leading delivery and logistics partner.

In the Netherlands Budbee operates a rapidly growing network of smart parcel lockers providing fast convenient and sustainable delivery solutions. We proudly partner with major retailers such as Albert Heijn and H&M to make package pickup easier and more accessible for consumers across the country.

About the Role

Instabee is looking for a commercially-driven tech-savvy and hands-on Implementation Manager to join our Integration & Tech Sales team in Amsterdam. This is a role where technical expertise meets commercial impact and where your work directly shapes how merchants experience Instabee from day one.

You will play a key role in enabling and continuously improving our merchant offerings via API integrations ensuring a smooth and fast go-to-market experience. By collaborating closely with commercial product tech and operations teams youll drive integrations that make it simple and efficient for merchants to launch Instabees services for their customers.

In the highly competitive delivery space speed and quality matter. As an Implementation Manager youll be the driving force behind getting merchants live faster while making sure Instabees solutions deliver real value from the very start.

What Youll Do

• Drive the technical value proposition in complex deal cycles aligning integration roadmaps with business objectives to remove friction and accelerate merchant launches.

• Take full ownership of onboarding and integrations for new merchants ensuring an excellent and seamless launch experience.

• Partner with commercial teams to accelerate go-to-market timelines ensuring merchants can quickly leverage Instabees solutions.

• Work cross-functionally with tech product and operations to simplify complex integrations and solve challenges in real time.

• Monitor integration and performance data to identify improvement areas and proactively strengthen our processes.

• Build and maintain strong relationships with merchants that go well beyond launch acting as a trusted long-term partner.

About You

You thrive where commercial strategy meets technical delivery. Youre structured proactive and solution-oriented but also curious and adaptable enough to navigate complexity with confidence. You know how to translate technical concepts into business value and you take pride in turning complex integrations into smooth successful launches.

More About You

• University degree in business engineering or a related field.

• 35 years of experience in e-commerce or logistics preferably in implementation technical account management or commercial excellence.

• Understanding of API integrations hands-on experience with Postman or similar tools is a plus.

• Excellent communication and presentation skills in English and Dutch; additional European languages are a strong advantage.

• Commercial mindset with a proven ability to shorten time-to-market and improve onboarding processes.

• Based in Amsterdam with flexibility to travel internationally when required (office-first position).

What We Offer

26 vacation days per year your birthday off (based on full-time)

Modern office in Amsterdam Noord at The Collection with in-house gym

8% employer-paid pension (no personal contribution needed)

Team events social outings and a friendly work culture

Travel reimbursement if you live outside Amsterdam

Well-being allowance (25 per month)

Daily lunch allowance

High-end equipment provided

The gross monthly salary for this position ranges from xx depending on experience.

Interested Lets Hear From You!

Even if you dont tick every box we still encourage you to apply. At Budbee Netherlands we believe great people dont always fit a job description perfectly and thats okay.
Were looking for people who want to make an impact. If youre curious driven and excited to grow were excited to meet you. Most of what we learn happens on the job and were more than happy to teach you along the way.
What matters most to us is your motivation. So tell us why youd love to join Budbee Netherlands and what youre excited to bring to the team!