OCM Strategist & Planner Hybrid
Job Location:
Wichita, KS - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Role Focus: Agentic AI Adoption for Field Service Technicians (FSTs)
Role SummaryWe are seeking an experienced Organizational Change Management (OCM) Strategist and Practitioner to lead and execute change initiatives for a large-scale Agentic AI transformation impacting Field Service Technicians (FSTs).
This role is critical to ensuring rapid confident and sustained adoption of AI agent assisted workflows that fundamentally reshape how field technicians plan work execute installations inspections and repairs and receive real-time guidance on the job.
The ideal candidate combines change strategy frontline enablement and hands-on execution with a deep empathy for technicians working in physical high-pressure environments such as hotels restaurants factories and retail locations.
Skills & Capabilities
Core OCM Expertise- 8 years of experience in Organizational Change Management
- Proven experience leading change for:
- Digital platforms
- AI automation or intelligent systems
- Strong grounding in change frameworks (e.g. Prosci Kotter ADKAR) with the ability to adapt rather than apply mechanically
- Direct experience working with:
- Field service technicians
- Blue-collar or frontline workforces
- Safety-critical or compliance-driven environments
- Ability to design change for mobile distributed non-desk-based users
AI & Technology Acumen
