Associate, Stage Manager (On Call) Universal Horror Unleashed
Las Vegas, NV - USA
Job Summary
Universal Horror Unleashed is a terrifyingly unique experience that will bring haunts to Las Vegas year-round. Located at Area 15 is the heart of horror we would love to have you haunting alongside us! With the nature of this experience comes a unique working environment. You will find yourself working in dark environments around special effects including strobe lights fog artificial smells and more. The working hours will be unique typically spanning over late evenings/nights and weekends (holidays included). This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave and a variety of other discounts and perks.
JOB SUMMARY
JOB RESPONSIBILITIES
- Performs all operationalduties supporting entertainment operations at UHU. Providesoperational oversight alongsideManagementmaintainingcurrent lines of communication withoperational technical and guest as first point of contact forPerformer requests and flow as assignedand partners with Guest Experience Operations foroperational efficiencies.
- Performs opening and/or closing duties for thehouse/stageincluding: Checking in cast and crew conducting daily start-up meetings handling all staffing issues resulting fromTeamMembers callouts monitoring start-up/shut down procedures communicating operational readiness or staffing/technical problems with partnering departments adjusting staffing levels grids and rotations to accommodatehouse/stageattendanceand/orbusiness needs and compiling dailyoperational informationfor adherence to local regulations including but not limited to dress time break times meal periods and non-performance periods.
- Responsible for the safety and physical well-being ofPerformers while on set. Supports guest and performer safety bymaintaininga clear show area for the duration of performance. Observes and monitors performance and backstage areas to ensure highest standards of show quality guest satisfactionteam member satisfactionand safety are being achieved. Routinely completes safety checks and walks of all houses/stages or show areas to confirm show elements are operational and adhering to safety standards set by EHS including access to andutilizationof required PPE.
- Addresses andfollowsup on any observed show quality guest or safety issuesutilizingthe necessary departments andStage Manageron duty toexpeditea resolution.
- Trains andcoachesperformance for the daily operationconducts daily shift meetings andperformersafety spot talks and documents performanceutilizingtheestablishedobservation reportsproviding feedback accordingly. Communicates and reinforces company and venue specific expectations of behaviorperformance and TeamMember feedback discussions for recognition andoperationalperformance improvement.
- Ensuresdaily staffing levels andperformer placement are adjusted based on team member call for running overtime reports labor reports and properUKGcoding ofdaily assignments for these systems to confirm each performer has completed requiredtrainingsprior to performance.
- Supports the execution of special events and projects such as rehearsals and horror activation events ensuring the adherence of client needs and providing communication with all necessary counterparts within Universal Horror Unleashed.
- Understand and activelyparticipatein Environmental Health & Safety responsibilities by following established UDXpolicy procedures training and team member involvement activities.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITY:
- Individual Contributor
ADDITIONAL INFORMATION:
Carries out supervisory responsibilitiesin accordance withthe organizations policies and applicable laws.
QUALIFICATIONS:Toperform this job successfully an individual must be able to perform each essential duty requirements listed below are representative of the knowledge skills and/or abilities (KSAs)required.
Ability to work in a team environment.
Knowledgeintheatrical or immersive entertainment is preferred.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Consistent attendance is a job requirement.
EDUCATION:
AssociatesorBachelorsdegree inStage ManagementEntertainmentor related field preferred.
EXPERIENCE:
1 yearsof experience working inprofessional entertainmentisrequired;or equivalent combination of education and experience.
Required Experience:
Manager