Front Desk Patient Services Representative

Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment one of the fastest growing fields of medicine today.

Master Center for Addiction Medicine is a private outpatient addiction medicine treatment center based in Richmond Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team as well! Our approach to addiction is comprehensive evidence-based and individualized drawing on every tool that has been proven effective: medical treatment education psychiatry professional counseling testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them by helping each one find his or her way to lifelong recovery.

We are seeking a Front Desk Patient Services Representative to work reception duties at our Gloucester VA location.

FRONT DESK DUTIES AND RESPONSIBILITIES:

• Answering and responding to phone calls.
• Referring new patients to intake.
• Scheduling and confirming appointments.
• Verify Insurance and enter structured data.
• Scanning documents to patients medical records.
• Checking patients in and out.
• Collecting co-pays deductibles co insurances and past due balances.
• Providing excellent customer service to patients employees and vendors.

MINIMUM QUALIFICATIONS:1 year of customer service experience

SKILLS AND BEHAVIORS:

• Medical office experience
• Customer service experience
• Experience on the phone with customers
• Experience using an EMR
• Office management experience
• Experience using computers and software

A comprehensive benefits package is offered to full-time employees.

Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you.

Job Type: Full-time

Location: Gloucester VA

Please do not contact the office directly!We are conducting all hiring activities through our ATS and the associated email account. Thank you.

At Master Center for Addiction Medicine we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people families and your community!

At Master Center for Addiction Medicine we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people families and your community!

At Master Center for Addiction Medicine we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people families and your community!